smani11
Contributor
Contributor

Purple Screen

Hello,
Unfortunately I have now for the 2nd time within 3 days a Purple Screen. What does that mean? For 3 years there were no problems.
Software is esxi 6.7 u1

Thank you from Germany.

- Simon

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4 Replies
ThompsG
Virtuoso
Virtuoso

Hi smani11 and welcome to the community!

If you have support then I would log a call to get to the bottom of this.

Looking at the trace there appears to be an issue due to “VCSCI Emulation Queue” - can see in the stack that there is mention of getting information from disks? Is this happened during backup windows or random times?

Kind regards.

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paramoyoo
Enthusiast
Enthusiast

You sad that 'for 3 years there were no problems' but esxi 6.7 was released in 2018 so i guess you meant that after upgrade to 6.7 all was fine. Did you install any vib last days/weeks?

BTW: looks your dump file generated by PSOD is larger than slot size for the core dump partition.

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Buddhika01
Contributor
Contributor

Just an opinion, Try to upgrade the server firmware to the latest available for your server.

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smani11
Contributor
Contributor

Hello,

today it crashed again.

The problem occurs during sheduled data backup job. I recognize that by the missing "Success" emails from Veeam.

Not every time, but when it crash, it is during backup.. Veeam says the following .....-->Take a look at the screenshot....

I will delete and restore the VM. Hope it fix the problem.-Simon

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