VMware Cloud Community
MarWil2019
Contributor
Contributor

Problem with VMtools < 10.1.x cannot install

Hello i just finish migration from 5.5u3 to 6.5 u2 vcenter and esx version

Next step will be upgrade hardware to 6.5 and vmtools 10.3.5

When I try install vmtools 10..1.X or newer on Windows server 2012r2  the instalation rolling back

Can samone have similar issue in past?

I do same research on web and find same issues but all was related with Visual C++ and same Microsoft KB's

I have also install Microsoft Visual C++ 2017 version 14.12.25810

kb4480964 - installed

kb4486474 - installed

kb4487028 - installed

kb4483469 - installed

I try multiple version of vmtools and looks like I canot install nothing from 10.1.X

I open the case to VMware but  since 1 months they don't found any solution

VMware-Tools-10.0.9-3917699   working

VMware-Tools-10.0.0-3000743  working

VMware-tools-10.2.1-8267844-x86_64.exe not working

VMware-tools-10.3.5-10430147-x86_64.exe  not working

VMware-tools-10.3.2-9925305-x86_64.exe  not working

VMware-tools-10.2.5-8068406-x86_64.exe  not working

VMware-tools-10.1.10-6082533-x86_64 -  not working

VMware-tools-10.3.5-10430147-x86_64.exe  not working

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vmrale
Expert
Expert

Hi,

did You try to use this MS tool to troubleshoot installation problems?

https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-instal...

It should run on Windows Server 2012.

Try to uninstall previous version of VMware Tools using this tool first and then try to install the newest version available.

Regards
Radek

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MarcinW1983
Contributor
Contributor

Hello  thanks for anwser but I try this option and don't works in this case

But I described the solution on my blog

Problem with installation Vmtools 10.3.5

Regards

Marcin

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