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steigma
Contributor
Contributor
‎02-17-2020 08:09 AM

PSOD

Hi

i am new to vmware and have virtually no experience. I hope you can help me.

Today I found an esx server with the following psod

With a little googling I found out that probably a hardware problem is the reason for the crash, but not what it might be exactly.

Can you see from this screenshot what caused the crash?

Or how I can find out more about it?

Thanks a lot

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scott28tt
VMware Employee
VMware Employee
‎02-17-2020 08:18 AM

Multiple mentions of E1000 in the trace.

This thread may help:ESXi host purple screen

Or this KB article: VMware Knowledge Base


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IRIX201110141
Champion
Champion
‎02-17-2020 10:45 PM

It was the famous KB 2059053 and was fixed more than 5 years ago.

Regards,

Joerg

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scott28tt
VMware Employee
VMware Employee
‎02-17-2020 11:20 PM

VMware Knowledge Base


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Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
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steigma
Contributor
Contributor
‎02-18-2020 11:22 PM

Hi

since this psod, the problem hasn't occurred anymore.

we have now upgraded the esx to the latest patch level.

now we hope that it is done.

many thanks for your help

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