No compatible network adapter found after patch install

[David_WV]

Hello, I'm running a HP ProLiant DL380 Gen10 and ESXi 6.5 build-18678235 Update 3.  This server has been working fine for months, I just installed the latest patch and rebooted the server and I get "No compatible network adapter found"  The only way I can access this server is directly through the console and use the ESXi Shell, or I can access the ESXi Shell by using a remote console in iLo.  How can I load new NIC drivers?  I've downloaded the drivers on to a USB drive but I can't figure out how to install the driver for the USB drive in the ESXi Shell. Thank you for any help you can give me.

[Giodomi]

Hello,

did you use an HP Custom ISO to install ESXi on this Host?
https://customerconnect.vmware.com/downloads/details?downloadGroup=OEM-ESXI65U3-HPE&productId=614

Also which driver are you trying to install?

If needed you can rollback to the previous boot bank and load the ESXi before the patching:
https://kb.vmware.com/s/article/1033604

[David_WV]

Thank you for your reply, I did not use an HP Custom ISO to install ESXi on this Host.

[continuum]

Sounds like the best time to switch to the HP-custom ISO - identifying and downloading and installing the appropriate driver manually may look like the faster approach - but I doubt that.