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filiphalas
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Contributor

HCL API call failure

Hi,

I am trying to use HCL REST API calls using postman on my vCenter 7.0

First I am registering a session using a POST call on https://{VC}/api/session
After receiving the key, I use it as a value for a "vmware-api-session-id" header for later calls.

My vCenter has joined the Customer Experience Improvement Program.

After triggering the GET call on https://{VC}/api/esx/hcl/compatibility-data/status call I am getting information that I should update the compatibility data (message: "Update the compatibility data and retry running the operation again after the update has finished.") so that is why I am continuing with the POST https://{VC}/api/esx/hcl/compatibility-data?action=download&vmw-task=true, unfortunately, the operation is failing as an internal error. It is telling me to check the logs.

Now 2 questions from my side:

Should I do anything ELSE before trying to trigger those API calls? 
Which log should I search? I couldn't find any information anywhere on that matter

In advance, big thank you for any answer that could help

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