Error 1603

[Pelomannen]

I have a windows 2012 with vCenter Server installed with a external MSSQL-server.

When I was trying to upgrade to 6.5u1 I got error 1603, I've been trying with this solution Vsphere 6.5 U1 update on Windows fails but it doesnt work for me. So I uninstalled vSphere but when I try to install u1 I get the same error. Before I get the 1603 error I also get "Failed to write to file c:\programdata\vmware\vcenterserver\cfg\sca\services\rhttpproxy.properties Exeption: [Errno 2] No such file or directory: 'c:\\programdata\\vmware\\vcenterserver\\cfg\\sca\\services\\rhttpproxy.properties. Failed to register VMWare HTTP Reverse Proxy service with SCA.

[msripada]

rhttpproxy uses port 80,443 to start -> try netstat -anob |findstr 443 and 80 to identify which process using the 443 port and stop it.

Also check if the file exists, if not "Failed to write to file c:\programdata\vmware\vcenterserver\cfg\sca\services\rhttpproxy.properties"

disable antivirus, UAC and try to install from a local administrator

Thanks,

MS

[HussamRabaya]

be sure you install the right SQL Native client

and be sure to use Sysadmin role for the SQl account at least during the setup

[ChriXGoh]

I have the same problem, It's been bothering me for weeks.

My hardware is IBM X3650m4

In January Install brand new  Windows server 2016 Datecenter  and vCenter 6.5

Only install drivers and full patch

February update to 6.5u1

But recently when I reboot the Sever later, I can't access the vCenter web anymore

since then I try to reinstall vCenter 6.5u1 and older, still been block at Error 1603 like building-owner

I always use choice:

    Embedded deployment mode

    IP for System name

    VMware Postgres

    Default all Ports

    Default Locations

[msripada]

Do you have the install failure log bundle available on desktop? can you share that to me?

What is the failure stage and which service it fails with if you have screenshot available?

Thanks,

MS

[ChriXGoh]

There have many log ,but pkgmgr-comp-msi.log is very large almost 1GB.

I sent other log at the attachment.

Thanks msripada

[msripada]

can you share the vminst.log in %temp%

Thanks,

MS

[ChriXGoh]

vminst.log from %temp%

[ldw710430]

I have same issue ......

[msripada]

can you share the vminst.log for the failure?Also please check the firstboot log

1603 failure is generic error message and need to identify which service failed to start during the upgrade/install phase.

Thanks,

MS

[ldw710430]

vminst.log

[msripada]

I do not see the file here.. Please share the file and also share the firstbootstatus.json file programdata\vmware\vcenterserver\logs\firstboot

[msripada]

Hello ,

can you please let us know from which version you are trying to upgrade to 6.7 or is it a fresh install?

Also please share us the log bundle for upgrade failure bundle.

vminst-con.log

2018-07-07 15:50:37.651+08:00| vcsInstUtil-8832884| I: ParseStatusFile: curr error msg: "Failed to write to file C:\ProgramData\VMware\vCenterServer\cfg\sca\services\rhttpproxy.properties. Exception: [Errno 2] No such file or directory: 'C:\\ProgramData\\VMware\\vCenterServer\\cfg\\sca\\services\\rhttpproxy.properties'"

2018-07-07 15:50:37.651+08:00| vcsInstUtil-8832884| I: ParseStatusFile: curr error msg: "Failed to register VMware HTTP Reverse Proxy service with SCA"

2018-07-07 15:50:37.651+08:00| vcsInstUtil-8832884| E: ParseStatusFile: Displaying error message for "VMware vCenter Server": "Failed to write to file C:\ProgramData\VMware\vCenterServer\cfg\sca\services\rhttpproxy.properties. Exception: [Errno 2] No such file or directory: 'C:\\ProgramData\\VMware\\vCenterServer\\cfg\\sca\\services\\rhttpproxy.properties'

Failed to register VMware HTTP Reverse Proxy service with SCA

If you have port 80 used by another process/software on the machine,  which leads to this..

you can use netstat -bano  |findstr 80 and check which service is using that pid in task manager and stop that

VMware Knowledge Base

Thanks,

MS

[ldw710430]

After failed to upgrade 6.7.0b from 6.7.0a , i uninstall it and fresh install

[msripada]

Can you check the port 80 if it is used by any other software by running the command netstat -anob |findstr 80 from command prompt or share the results

Thanks,

MS

[ldw710430]

port 80 isn't used by another software

[leocorx]

Same problem here. Port 80 isn't used. I alsto tried to uninstall, clean up, restart and do a clean install but always the same problem.

I tried to manually create a "service" directory in c:\ProgramData\VMWARE\vCenterServer\cfg\sca ... and the installation goes further ... but still doesn't end properly.

[ldw710430]

Any Suggestion ?

[LycheeMcPie]

This fixed my problem - VMware Knowledge Base

[td1975]

I was able to solve the same problem with that error message and here is the link to resolving that error;

https://kb.vmware.com/s/article/56490

Thanks

Tony