Jeffwb2u
Contributor
Contributor

Cant Join Customer Experience Improvement Program with vSphere 6.7

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We are getting a cluster warning that we are not enrolled in the Customer Experience Improvement Program.  But when we go to Administration>Customer Experience Improvement Program, the screen just says Not Joined, with no option to enroll in the program.  Does anyone have any ideas on how to fix this?

1 Solution

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Gidrakos
Hot Shot
Hot Shot

If PowerShell doesn't work, try checking the old Flash-Based interface since not all the features from that have been ported to the HTML-5 yet. - Sorry, can't check this myself at the moment.

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Gidrakos
Hot Shot
Hot Shot

If PowerShell doesn't work, try checking the old Flash-Based interface since not all the features from that have been ported to the HTML-5 yet. - Sorry, can't check this myself at the moment.

View solution in original post

Jeffwb2u
Contributor
Contributor

That was it.  I am so used to the HTML 5 interface now, that I forget that some features haven't been implemented yet.    Thank you very much.

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mmaus
Enthusiast
Enthusiast

I upgraded to 7.0 and am having the same issue where the join button is greyed out

I ran the Set-PowerCLIConfiguration -ParticipateInCeip $true command and got the prompt to accept changing the value and hit [A] Yes to All when prompted...when you do Get-PowerCLIConfiguration there is nothing to indicate that this has acutally been changed.

When I go into the HTML 5 interface...it still shows greyed out and not joined.

Flash UI is not an available option any longer with 7.0

Ugh...please help

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mmaus
Enthusiast
Enthusiast

I finally got this to work.  I was originally logged in with an account that has Admin rights, but for some reason it did not work.  I had to log in with the actual "Administrator" account...and then the option was no longer greyed out.

Ugh x2

gerretbp
Contributor
Contributor

Same problem.  Same resolution.  Thanks!

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ksl281
Contributor
Contributor

Worked!

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