Cannot login to VCSA

[gciscol]

Hi VCSA is created in ESXi. but the below error message appear when trying to login. I got document as below link that states it need to another user to login to give permission. but i only have one username. How can I resolve the issue?

https://kb.vmware.com/s/article/1003872

[memaad]

after deploying VCSA for first time you should login with administrator@vsphere.local

Then you can join VCSA to domain and add identity source, any other account will not work. Unless you have custom domain instead of vSphere.local

[stadi13]

Hello @gciscol 

There are two users. When login into the vCenter appliance management (https://FQDNorIPoftheVCSA:5480) you use the user "root"

When login into the vCenter itself for the first time, you need to provide the SSO admin user credentials set during setup. By default this is administrator@vsphere.local.

Regards

Daniel

[gciscol]

Great! Thank you very much!

[stadi13]

@gciscol Please mark the response which solve your issue as resolution so the thread will be closed. Thank you!

[mannharry]

In case if you are using wrong user , you should first use administrator@vsphere.local.
Alternatively , you can verify by login to vami port 5480 , just to ensure all services are healthy and no underlying issue