Cannot delete old snapshots of vCenter 6.5

[shayrulah]

Hello All,

Can you help me with with issue from below.

vCenter server has some old snapshot and when I try to delete I receive error message: A general system error occurred: vim.fault.GenericVmConfigFault

I have already tried to shutdown the VM and login to the host and delete from there but, unsuccessful.

Tried to clone the VM, but since its a vCenter and its powered on and clone operation cannot be done also because of locked files etc.

Can you give some advice please

Thank's in advance.

[Devi94]

I came across this once. below article helped me. check this out..

How to fix “A general system error occurred: vim.fault.GenericVmConfigFault” When creating or Removi...

[shayrulah]

I believe Solution 1 is not an option since all the .vmdk's has some data.

Best option will be trying with vCenter converter.

Thanks

[a_p_]

Please download the VM's .vmx, .vmsd, and vmware.log file from the datastore, compress/zip these files, and attach the resulting .zip archive to a reply post.

André

[shayrulah]

Logs are attached.

Thank's in advance.

[Wonlliv]

Hi,

does the datastore have enough free space?

Best regards!

[shayrulah]

Hi,

Yes, datastore has around 170 GB storage and I have also tried to migrate the vCenter to another datastore with bigger storage and then delete the snapshots, but failed again.

Best Regards

[shayrulah · Accepted solution]

Here is the actions taken from VMware engineer for deleting the snapshots.

> Created a 'temp' folder.
> Moved the vmsd and the vmsn files to the temp folder.
> Performed a Delete All. It completed successfully.
> Consolidation was required.
> Since this is a vCenter server, Please perform the Consolidation during Off business Hours to avoid any performance impact on the vCenter Server.

[AsafElkabets]

FIXED as Described

First run consolidation 

[SwissMains]

For me what worked in the end was moving the *.vmsn file only and letting the *.vmsd file stay. Thanks for the hint!

[coreanderson]

Yes the old snap shot not deleted bacause of some problems created that why i choose online software to resolve the problem click the button here to  TS Plus Coupon Code

[dbutch1976]

Same issue, also saw the following error when trying to delete the snapshots from PowerCLI:

Remove-Snapshot : 8/31/2022 12:20:53 PM Remove-Snapshot The object 'vim.vm.Snapshot:snapshot-1758' has already been deleted or has not been completely created
At line:1 char:79
+ ... -Date).AddDays(-5)} | Remove-Snapshot -RemoveChildren -Confirm:$false
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Remove-Snapshot], ManagedObjectNotFound
+ FullyQualifiedErrorId : Client20_VMServiceImpl_RemoveSnapshot_ViError,VMware.VimAutomation.ViCore.Cmdlets.Commands.RemoveSnapshot

In my case this was resolved with a simply storage vMotion, all the phantom snapshots were removed and I was able to take and delete new ones again.

[Chathuranga1]

That worked for me. thanks.

moved .vmsd and .vmsn files to temporary folder, and clicked remove all snapshot then consolidated.

[jd1zl]

After moving both file types in the solution I still could not successfully delete the snapshots.  I ran consolidation which took a very long time but did complete and removed the snapshots as part of the process.  Thanks for the help.