mhafejee
Contributor
Contributor

An error occurred while taking a snapshot: msg.snapshot.error-QUIESCINGERROR.

An error occurred while taking a snapshot: msg.snapshot.error-QUIESCINGERROR.
An error occurred while saving the snapshot: msg.snapshot.error-QUIESCINGERROR.

[msg.snapshot.quiesce.vmerr] The guest OS has reported an error during quiescing.
The error code was: 5
The error message was: 'VssSyncStart' operation failed: The device does not recognize the command. (0x80070016)

Hi,

I have seen this error twice now, on the same VM. First time I resolved it 2 months ago, by upgrading VMWare Tools. This time i'm trying to avoid doing that. Is anyone able to assist please?

Thanks

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scott28tt
VMware Employee
VMware Employee

Moderator: Moved to vSphere Discussions