themikem
Contributor
Contributor

7U3 HPE Image Upgrade Failure

We are trying to update a 7U2 system with the HPE custom ISO to 7U3 using the new HPE Update 3 custom image / bundle, but so far either ISO or zip bundle method through vLCM fails.  vCenter notes either "The host returns esxupdate error codes: -1. Check the Lifecycle Manager log files and esxupdate log files for more details." or "Cannot execute upgrade script on host.".  In the host logs, the only thing I've found with any error indication is this section in /var/log/vua.log

 

<test>
  <name>PACKAGE_COMPLIANCE</name>
  <expected>

  </expected>
  <found>
    <value>VMware_bootbank_bmcal_7.0.3-0.0.18644231</value>
    <value>HPE_bootbank_amshelpr_701.11.7.2.2-1OEM.701.0.0.16850804</value>
    <value>VMW_bootbank_mtip32xx-native_3.9.8-1vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_esx-dvfilter-generic-fastpath_7.0.3-0.0.18644231</value>
    <value>VMW_bootbank_vmkfcoe_1.0.0.2-1vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_lsi-mr3_7.718.02.00-1vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_vmkata_0.1-1vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_loadesx_7.0.3-0.0.18644231</value>
    <value>VMware_bootbank_esx-ui_1.36.0-18403931</value>
    <value>VMW_bootbank_vmw-ahci_2.0.11-1vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_lsi-msgpt3_17.00.12.00-1vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_lsuv2-hpv2-hpsa-plugin_1.0.0-3vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_lsuv2-oem-hp-plugin_1.0.0-1vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_vmkusb_0.1-6vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_brcmfcoe_12.0.1500.2-3vmw.703.0.0.18644231</value>
    <value>HPE_bootbank_amsd_701.11.7.2.4-1OEM.701.0.0.16850804</value>
    <value>VMW_bootbank_iser_1.1.0.1-1vmw.703.0.0.18644231</value>
    <value>HPE_bootbank_ilo_700.10.7.5.2-1OEM.700.1.0.15843807</value>
    <value>VMware_bootbank_lsuv2-nvme-pcie-plugin_1.0.0-1vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_vsan_7.0.3-0.0.18644231</value>
    <value>VMware_bootbank_esx-update_7.0.3-0.0.18644231</value>
    <value>VMW_bootbank_elxiscsi_12.0.1200.0-9vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_lsi-msgpt35_19.00.02.00-1vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_trx_7.0.3-0.0.18644231</value>
    <value>VMware_bootbank_lsuv2-smartpqiv2-plugin_1.0.0-8vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_nvmxnet3-ens_2.0.0.22-1vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_esxio-combiner_7.0.3-0.0.18644231</value>
    <value>VMware_bootbank_native-misc-drivers_7.0.3-0.0.18644231</value>
    <value>VMW_bootbank_qflge_1.1.0.11-1vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_rste_2.0.2.0088-7vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_vmware-esx-esxcli-nvme-plugin_1.2.0.44-1vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_sfvmk_2.4.0.2010-6vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_esx-xserver_7.0.3-0.0.18644231</value>
    <value>VMW_bootbank_lpfc_14.0.169.23-5vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_irdman_1.3.1.20-1vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_crx_7.0.3-0.0.18644231</value>
    <value>VMware_bootbank_gc_7.0.3-0.0.18644231</value>
    <value>VMW_bootbank_atlantic_1.0.3.0-8vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_vsanhealth_7.0.3-0.0.18644231</value>
    <value>VMW_bootbank_nhpsa_70.0051.0.100-4vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_pvscsi_0.1-4vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_lpnic_11.4.62.0-1vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_nvmerdma_1.0.3.5-1vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_ne1000_0.8.4-11vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_elxnet_12.0.1250.0-5vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_lsuv2-oem-lenovo-plugin_1.0.0-1vmw.703.0.0.18644231</value>
    <value>MIS_bootbank_smartpqi_70.4150.0.119-1OEM.700.1.0.15843807</value>
    <value>VMware_bootbank_lsuv2-intelv2-nvme-vmd-plugin_2.7.2173-1vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_nvme-pcie_1.2.3.16-1vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_nvmxnet3_2.0.0.30-1vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_elx-esx-libelxima.so_12.0.1200.0-4vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_cpu-microcode_7.0.3-0.0.18644231</value>
    <value>VMW_bootbank_ntg3_4.1.7.0-0vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_nvmetcp_1.0.0.0-1vmw.703.0.0.18644231</value>
    <value>VMW_bootbank_lsi-msgpt2_20.00.06.00-4vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_lsuv2-oem-dell-plugin_1.0.0-1vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_lsuv2-lsiv2-drivers-plugin_1.0.0-9vmw.703.0.0.18644231</value>
    <value>VMware_bootbank_vdfs_7.0.3-0.0.18644231</value>
    <value>VMware_bootbank_esx-base_7.0.3-0.0.18644231</value>
  </found>
  <result>ERROR</result>
</test>

 

 

Any ideas on this one?  I've tested the removal of a couple of the HPE AMS VIBs as per another suggestion from a prior version, but no luck.  Appreciate any suggestions.

Thanks!

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3 Replies
a_p_
Leadership
Leadership

Just an idea. Configure vLCM to use the default VMware image along with HPE's Vendor Add-On to see whether this makes a change. If it doesn't, you'd need to double-check the log file's entries. There's got to be some information about the issue in them.

André

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DaveG_QVC
Contributor
Contributor

Having the same issue using Life Cycle Manager as a patch\upgrade. Cisco UCS and Pure SAN. We normally wait a few weeks before moving on updates but we have several issues we need fixed from 7.0.2 that 7.0.3 resolves so we started trying yesterday on one of our host in each of our datacenters. All failed with the same message.

As I already have several cases open on other issues, figured I would see if anyone else was having the issue first. Seems so.

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a_p_
Leadership
Leadership

VMware released a new KB article https://kb.vmware.com/s/article/85982 a few days ago which may be helpful.

André

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