6.7 U2 - Win 2016 server - The required VMware Tools ISO image does not exist or is inaccessible

[DavidinCT]

Hi,

I am on a server that is running ESX 6.7 u2 (the newest build), I have a few VMs based on Windows Server 2016. When I try to update VMware tools from the Web GUI, I get an error of

"The required VMware Tools ISO image does not exist or is inaccessible"  and of course it fails.

Is this correct or is there a problem here ?

I have some strange stability problems on 2 of these VMs and I wanted to make sure that the VM tools were up to date to make sure that was not a problem.

Thanks

[VysakhNair · Accepted solution]

The ESXi image that you have installed was a no vm-tools image, you can reinstall ESXi with another image which has vm tools or follow the below instruction for install VMware Tools manually:

To download the VMware tools packages for various ESX/ESXi manually, see VMware Operating System Specific Packages.

To download the VMware Tools ISO image:

Navigate to the link http://packages.vmware.com/tools/esx/index.html.

Click the link for your version of ESX/ESXi.

Click the link for your version of guest operating system.

Download the VMware Tools ISO image and attach it to the CD of the virtual machine

Please reffer below KB for more details

VMware Knowledge Base

Thanks

Vysakh Nair

Blog:- https://www.vxpert.in

[DavidinCT]

Thanks,

I downloaded the tools package you said, Next time I am doing updates, I'll grab a updated ISO with the tools so I can be all set going forward, as it I might need other OS's than Windows on this server.

Funny I thought I had the full ISO when I upgraded this server, oh, well...