vcenter VMware vSAN Data Protection Service vsan-dps Service crashed while starting

[luyajun823]

vsan-dps  Service crashed while starting

/var/log/vmware/vsan-dps/dps-runtime.log-0.stderr

Starting service process with pid: 13505.

Picked up JAVA_TOOL_OPTIONS: -Xms32M -Xmx128M

-Dcom.sun.org.apache.xml.internal.security.ignoreLineBreaks=true

-Dorg.apache.xml.security.ignoreLineBreaks=true

Error: A JNI error has occurred, please check your installation and try again

Exception in thread "main" java.lang.NoClassDefFoundError: org/springframework/beans/factory/config/PlaceholderConfigurerSupport

at java.lang.Class.getDeclaredMethods0(Native Method)

at java.lang.Class.privateGetDeclaredMethods(Class.java:2701)

at java.lang.Class.privateGetMethodRecursive(Class.java:3048)

at java.lang.Class.getMethod0(Class.java:3018)

at java.lang.Class.getMethod(Class.java:1784)

at sun.launcher.LauncherHelper.validateMainClass(LauncherHelper.java:544)

at sun.launcher.LauncherHelper.checkAndLoadMain(LauncherHelper.java:526)

Caused by: java.lang.ClassNotFoundException: org.springframework.beans.factory.config.PlaceholderConfigurerSupport

at java.net.URLClassLoader.findClass(URLClassLoader.java:382)

at java.lang.ClassLoader.loadClass(ClassLoader.java:418)

at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:355)

at java.lang.ClassLoader.loadClass(ClassLoader.java:351)

... 7 more

[luyajun823]

vCenter Server Appliance    Build number 16708996   VCSA6.7U3j

find -name spring-beans*

./usr/lib/vmware-content-library/jars/spring-beans-4.3.27.RELEASE.jar

./usr/lib/vmware/cis_upgrade_runner/payload/component-scripts/is/lib/spring-beans.jar

./usr/lib/vmware/common-jars/spring-beans-4.3.25.RELEASE.jar

./usr/lib/vmware/common-jars/spring-beans-4.3.27.RELEASE.jar

./usr/lib/vmware-sca/lib/spring-beans-4.3.27.RELEASE.jar

./usr/lib/vmidentity/tools/lib/spring-beans-4.3.27.RELEASE.jar

./usr/lib/vmware-vsphere-ui/server/work/Catalina/localhost/ROOT/eclipse/plugins/spring-beans-4.3.27.RELEASE.jar

./usr/lib/vmware-perfcharts/tc-instance/webapps/statsreport/WEB-INF/lib/spring-beans-4.3.25.RELEASE.jar

./usr/lib/vmware-sso/vmware-sts/webapps/ROOT/WEB-INF/lib/spring-beans-4.3.27.RELEASE.jar

./opt/vmware/lib64/spring-beans-4.3.27.RELEASE.jar

[depping]

moved it over to the vSAN section of the forum.

Have you tried restarting again just to see what happens?

[visorfs]

We do not use the service and it doesnt have any dependency. So please ignore it. if you still have issues, the problem might be else where.

[luyajun823 · Accepted solution]

/etc/vmware/vmware-vmon/svcCfgfiles/vsan-dps.json   

Modify dependent JAVA class library

This should be a BUG

The JAVA class library version in the file is too low

[DanieleForYou]

Hello,

I have the same problem. Could you please be a little more specific?

Which is the required JAVA library version that should be used?

Thank you in advance

[Lloyd_r]

Hello,

I just meet this same issue.
Do you please have more details?

sudo find -name spring-beans*
./opt/vmware/lib64/spring-beans-4.3.25.RELEASE.jar
./usr/lib/vmidentity/tools/lib/spring-beans-4.3.25.RELEASE.jar
./usr/lib/vmware-sso/vmware-sts/webapps/ROOT/WEB-INF/lib/spring-beans-4.3.25.RELEASE.jar
./usr/lib/vmware-sca/lib/spring-beans-4.3.25.RELEASE.jar
./usr/lib/vmware-content-library/jars/spring-beans-4.3.25.RELEASE.jar
./usr/lib/vmware-vsphere-ui/server/work/Catalina/localhost/ROOT/eclipse/plugins/spring-beans-4.3.24.RELEASE.jar
./usr/lib/vmware-perfcharts/tc-instance/webapps/statsreport/WEB-INF/lib/spring-beans-4.3.25.RELEASE.jar
./usr/lib/vmware/common-jars/spring-beans-4.3.25.RELEASE.jar
./usr/lib/vmware/cis_upgrade_runner/payload/component-scripts/is/lib/spring-beans.jar

more /etc/vmware/vmware-vmon/svcCfgfiles/vsan-dps.json | grep spring-beans

spring-beans-4.3.22.RELEASE.jar:%VMWARE_COMMON_JARS%

So, I tried to change

"spring-beans-4.3.22.RELEASE.jar:%VMWARE_COMMON_JARS%"

by

"spring-beans-4.3.25.RELEASE.jar:%VMWARE_COMMON_JARS%"

But the error is still the same: "Service crashed while starting"

Do I have to do something more or different? Do I need to restart something?

Thank you

[lexit]

Exactly the same problem and no clue what needs to be changed according to the solution provided. Also i cannot create any backups with veeam now with this service stopped.

Strange as vmware mentions this service is no longer used or needed

Edit:

i tried the following solution which is completely unrelated to the above error: https://kb.vmware.com/s/article/75088

And after reboot of my vcenter server all came up again, not the needed vsan service but i was then able to do my backups and everything. Really weird ...

I also looked at the following kb: https://kb.vmware.com/s/article/78042 and noticed the vsan service is masked which is probably the reason the service won't start