Our vSAN Skyline Health is reporting the warning "vSAN Build Recommendation Engine Health" with
"VMware Update Manager (VUM) is disabled or is not installed. Please make sure VUM is installed and functioning properly."
vSAN version is 7.0 Update 3(g)
I have already checked KB2150914, checked Internet connectivity through proxy server, clicked "Login to my.vmware.com" and provided VMware credentials. Update Manager configuration is correct and it is working (now it has been renamed to Lifecycle Manager).
Some lines from /storage/log/vmware/vsan-health/vmware-vsan-health-service.log
2022-11-22T10:14:04.073Z WARNING vsan-mgmt [VsanVumCoreUtil::CheckVumServiceStatus opID=noOpId] Failed to connect VUM service: no element found: line 1, column 0
2022-11-22T10:14:04.079Z WARNING vsan-mgmt [VsanVumCoreUtil::CheckVumServiceStatus opID=noOpId] Failed to connect VUM service: no element found: line 1, column 0
2022-11-22T10:14:04.080Z INFO vsan-mgmt [VsanVumIntegration::VumStatusCallback opID=noOpId] VUM is not installed or not responsive
Do you have any suggestions on how to fix the problem? Thanks in advance!
I think your situation is very similar or same with this situation.
This is from VMware vSAN 7.0 Update 3 Release note. This guide said "this is fixed on this release", but your case is not.
I think you should contact to VMware support and then should ask about this release note information.