VMware Cloud Community
PonF
Contributor
Contributor
‎12-16-2019 07:44 AM

Manual HCL database update not working. No new timestamp.

Hi,

I can not update the HCL database. I have followed the instructions from VMware, see link below. I have done this a couple of times before with no problem, but now it is not working and it is 90 days since last update. An update from file-task is shown for a short moment in Recent tasks, then nothing more. It still says Last updated: 90 days ago (9/17/2019).

I never needed to run Retest before, but I did this time since it was not working, but Retest doesn't update anything either.

Anyone know why this is?

Vmware esxi 6.0.0, 7967664.

Health service version 6.2.0.0.

VMware Knowledge Base https://kb.vmware.com/s/article/2145116

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3 Replies
PonF
Contributor
Contributor
‎12-18-2019 06:18 AM

Now I can update the HCL database again.

Today our vCenter appliance root disk got 100% full, so probably we had started to get problems two days ago also when we tried to update. So now when disk problem is temporary solved the update process is working normal again.

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Techstarts
Expert
Expert
‎12-18-2019 10:16 AM

This is no way you could monitored that disk space?

With Great Regards,
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PonF
Contributor
Contributor
‎12-20-2019 01:11 AM

Well I don't know, but it sounds like a good idea after our latest problem... After a quick search it does not seem to be any build in solutions for this? The license is a Standard. SNMP looks like an option that could work for us.

We have PRTG so maybe this:

https://kb.paessler.com/en/topic/76708-snmp:-vcsa-disk-usage

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