Design doc for customer is a copy of VVD???

[NSXACI]

Dear Vmware Gurus,

Just want to double check one thing. We are deploying a Vmware Solution including NSX and Horizon. Most of the content of the documents provided by service provider is a copy paste from online Vmware valid design(VVD). The logical diagram in the document does not reflect our current topology. No one from service provider analyse our current network. Most of the answer of technical question are answered by 'this is based on the VVD'. No logical failover test plan is provided by service provider. I thought service provider should come up with the test plan and prove whatever have been done will work as expected. Not sure this is normal or we are just the most lucky guy. Just wondering whether anyone has the same experience. Have been working in IT for more than 15 years. First time of having this experience. Please share your experience. Your feedback is much appreciated. Thanks.

[daphnissov · Accepted solution]

Not sure why you double posted this from here, especially when it doesn't involve vSAN...In any case, speaking from the position as an architect from a partner who delivers similar services, it sounds like in your case the partner/provider took the lazy route and just handed off something from VVD without doing any other leg work. Of course, there's nothing wrong with VVD and it's a solid way to approach designs, but it's not really meant as the end-all be-all approach for a customer design doc or environmental, as-built deliverable/prerequisites workbook. You may want to voice your concerns to the partner's practice manager or project manager to see what they have to say.

[NSXACI]

Thanks a lot for the comments. We have a big project with them involing all the VMware products. Looks like we have to escalate it now. Thanks again for pointing the right direaction!