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Tibmeister
Expert
Expert

Another Storage Policy Question

So got a oddity where, the disks are all compliant, but the "VM home" component stays unknown, and no matter how many time I mash the "Check policy compliance" button, it never performs a check (as evident by the last checked timestamp).  Is this simply a vCenter service that needs bounced?

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paudieo
VMware Employee
VMware Employee

there are many places to check , but first start with vCenter 

I assume vSAN health shows all green or are there any issues on vSAN health ?

Next  make sure your vSAN storage provider is active and availalble

Select your vCenter -> Configure -> Storage provider 

look for VMware vSAN - make sure its online

it should say Provider Status online 

Next check the health of SPS service on the VCSA appliance

You can do this by connecting to the vcenter applaince https://<your-vc-address>:5480 as root

Navigage to Services and find VMware vSphere Profile-Driven Storage Service

if its not online  you may attempt to restart  Storage Profile service (sps) 

Navigage to Services and restart VMware vSphere Profile-Driven Storage Service

alternatively if you ssh directly to your vCenter issue

service-control --restart vmware-sps  

I would however investigate fully the logs before hand on vCenter to see if the root cause is understood

sps logs located at  /var/log/vmware/vmware-sps/sps.log 

 

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