I am facing a rather frustrating issue. In our Sandbox environment, I am trying to perform the vRealize Suite Upgrade using vRLCM. vRLCM seems to be in good health, I have successfully upgraded it to 2.0. Then I have used it to successfully upgrade vROPS to 7.0 and vRealize Log Insight to 4.7.
But when I attempt to upgrade vRA to 7.5 (which I am most excited to try) the pre-check fails with the following error:
LCMVRASYSTEM55023: Generic system error
java.lang.NullPointerException
at com.vmware.vrealize.lcm.plugin.core.vra70.task.VraPreUpgradeCheckTask.performJavaAndPowershellPrecheck(VraPreUpgradeCheckTask.java:556)
at com.vmware.vrealize.lcm.plugin.core.vra70.task.VraPreUpgradeCheckTask.checkIaaSUpgradePrecheck(VraPreUpgradeCheckTask.java:301)
at com.vmware.vrealize.lcm.plugin.core.vra70.task.VraPreUpgradeCheckTask.execute(VraPreUpgradeCheckTask.java:161)
at com.vmware.vrealize.lcm.platform.automata.core.ExecutionTask.run(ExecutionTask.java:41)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
I have tried to look through the logs but could find nothing of relevance.
Does anyone have any tips on where to begin the troubleshooting - or what logs to look in?
