vRA Certificate doesn't match common name of the certificate subject

[ChrisC6]

Hi All,

I am attempting to run an AD Directory sync and received the below error;

Certificate for <APPLIANCESERVER> doesn't match common name of the certificate subject: applianceserver.company.com

We are running vRA 7.4.

Has anyone seen this error before, and what was involved to correct it?

Appreciate any help 

Thanks

[atusmenezes]

Seems that your certificate do not contain all alternative subject names of the solution. I believe the subject is applianceserver.company.com and there is no alternative subject with APPLIANCESERVER. It is necessary check your certificate and fix it.

[ChrisC6]

Thanks atusmenezes,

I will have a look at the certificate. In the meantime, I found a work around solution which has allowed me to run the AD sync.

ssh root@<appliance>

su - postgres /opt/vmware/vpostgres/current/bin/psql vcac

set schema 'saas';

update "Connector" set "host"='appliance.company.com' where "host"='APPLIANCE';

[atusmenezes]

=D

Yes, there is this workaround, but I couldn't recommend that, since it is not really supported =(.

But that's fine it worked for you.