How is this plugin updated? We are in the process of updating to ServiceNow's "London" release. We are stopping our upgrade until we can get this plugin deployed since it seems that once we complete the upgrade we cannot deploy this plugin. My understanding is that if we install while in Kingston, then upgrade we should be okay. But with a twice a year update schedule with ServiceNow, will this plugin be supported long-term? We would like to leverage ServiceNow's service catalog as the sole portal for all requests, including vRA.
Is this per VMware or just a random guess that it should support London? Last time I heard, London will be supported in v5 of the plugin. VMware also promised a +3 month release schedule of the plugin after GA ServiceNow releases This plugin is only "community" supported; however, if an actual bug is causing issues with the product, VMware will open a ticket for you. That's what I'm being told by VMware.
