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mohahostesxi
Contributor
Contributor

web console not wroking ( still connecting )

hello team, 

can any one help me about an issue in cloud director 10.0, 

the console VM in cloud not working still connecting ( screen in joint )

webconsole.PNG

 

the log showing ( /opt/vmware/vcloud-director/logs/console-proxy.log )

2022-04-28 12:47:50,215 | DEBUG | consoleproxy | SimpleProxyConnectionHandler | Initiated handling for channel 0x7f19d5b0 [java.nio.channels.SocketChannel[connected local=/10.10.7.12:8443 remote=/10.10.7.1:47136]] |
2022-04-28 12:47:50,219 | DEBUG | auto-pool-consoleproxy-1-thread-538 | SSLHandshakeTask | Exception during handshake: java.lang.NullPointerException |
2022-04-28 12:48:50,242 | DEBUG | consoleproxy | SimpleProxyConnectionHandler | Initiated handling for channel 0x7e1dbc2d [java.nio.channels.SocketChannel[connected local=/10.10.7.12:8443 remote=/10.10.7.1:47764]] |
2022-04-28 12:48:50,268 | DEBUG | auto-pool-consoleproxy-1-thread-539 | SSLHandshakeTask | Exception during handshake: java.lang.NullPointerException |
2022-04-28 12:49:50,291 | DEBUG | consoleproxy | SimpleProxyConnectionHandler | Initiated handling for channel 0x3ee2a3ca [java.nio.channels.SocketChannel[connected local=/10.10.7.12:8443 remote=/10.10.7.1:48164]] |
2022-04-28 12:49:50,294 | DEBUG | auto-pool-consoleproxy-1-thread-540 | SSLHandshakeTask | Exception during handshake: java.lang.NullPointerException |
2022-04-28 12:50:50,311 | DEBUG | consoleproxy | SimpleProxyConnectionHandler | Initiated handling for channel 0x72756a92 [java.nio.channels.SocketChannel[connected local=/10.10.7.12:8443 remote=/10.10.7.1:48594]] |
2022-04-28 12:50:50,319 | DEBUG | auto-pool-consoleproxy-1-thread-541 | SSLHandshakeTask | Exception during handshake: java.lang.NullPointerException |
2022-04-28 12:51:50,335 | DEBUG | consoleproxy | SimpleProxyConnectionHandler | Initiated handling for channel 0x466e85a5 [java.nio.channels.SocketChannel[connected local=/10.10.7.12:8443 remote=/10.10.7.1:49036]] |
2022-04-28 12:51:50,339 | DEBUG | auto-pool-consoleproxy-1-thread-542 | SSLHandshakeTask | Exception during handshake: java.lang.NullPointerException |
VMware vCloud Director 10.0.0.14636284, Coordinated Universal Time, 10.10.7.12 (10.10.7.12)
VMware vCloud Director 10.0.0.14636284, Coordinated Universal Time, 10.10.7.12 (10.10.7.12)
2022-04-28 12:52:27,378 | INFO | Spring Context: com.vmware.vcloud.consoleproxy | ProxyServerModuleLifecycle | Creating module lifecyle bean for Console Proxy Server |
2022-04-28 12:52:36,036 | DEBUG | Console Proxy Application | ServerSocketListener | Binding to port 8443 |
2022-04-28 12:52:51,238 | DEBUG | consoleproxy | SimpleProxyConnectionHandler | Initiated handling for channel 0x2b1f6c70 [java.nio.channels.SocketChannel[connected local=/10.10.7.12:8443 remote=/10.10.7.1:49556]] |
2022-04-28 12:52:51,392 | DEBUG | auto-pool-consoleproxy-1-thread-1 | SSLHandshakeTask | Exception during handshake: java.lang.NullPointerException |
2022-04-28 12:53:51,420 | DEBUG | consoleproxy | SimpleProxyConnectionHandler | Initiated handling for channel 0x1ee091f7 [java.nio.channels.SocketChannel[connected local=/10.10.7.12:8443 remote=/10.10.7.1:50036]] |
2022-04-28 12:53:51,439 | DEBUG | auto-pool-consoleproxy-1-thread-2 | SSLHandshakeTask | Exception during handshake: java.lang.NullPointerException |

the certificate its correct and NTP also.

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AirheadPilot
Enthusiast
Enthusiast

has it ever worked?  

are you running appliances or linux?

single cell or group behind a load balancer?

need more info, but one thing you can do is check if console is listening on each cell

 

netstat -nape | grep -i 8443

 

if you dont see it return a result of tcp listening on that port, then console proxy service crashed, you have to restart the vmware-vcd service

 

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mohahostesxi
Contributor
Contributor

hello airheadpilot, 

thanks for your answer, 

yes its working before

yes we have 3 cells machine vmware appliance and configured with load balancing

root@vcd2 [ ~ ]# netstat -nape | grep -i 8443
tcp6 0 0 10.10.7.12:8443 :::* LISTEN 1003 4748750 26109/java

we have already reboot the service and the appliances also, still the same issue.

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Sreec
VMware Employee
VMware Employee

SSL handshake is failing, please ensure Console proxy sessions are not getting terminated at the load balancer. 

Cheers,
Sree | VCIX-5X| VCAP-5X| VExpert 6x|Cisco Certified Specialist
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mohahostesxi
Contributor
Contributor

hello Scree, 

thanks for your reply, I checked the LB below the screen for the pools: 

mohahostesxi_0-1651741687363.png

The LB is configured in NSX Edge ( NSX-V), and is working fine without any issue, 

all this configuration is not edited and is working before without any issue.

 

 

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Sreec
VMware Employee
VMware Employee

Any specific reasons why two cells are showing as down? Is the console working fine when you bypass LB? You can certainly do a network capture to know where traffic is getting dropped. Either Port configurations are wrong at VCD cells or it is blocked by firewall devices. 

Cheers,
Sree | VCIX-5X| VCAP-5X| VExpert 6x|Cisco Certified Specialist
Please KUDO helpful posts and mark the thread as solved if answered
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