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Diagnh
Contributor
Contributor
‎11-02-2020 12:03 AM

vCloud Directroy 9,7 issues (VDC, VMs and Tasks)

Dear Team,

I am facing this issues of vCD 9,7:

1- Creating a new vDC after completing all configuration (Name, SSD, Edge, LAN, ..etc) steps not successful. The task process take a very log time and fail at the end, By checking the properties of the vDC, there are no SSD, Edge, Network item. The VDC is not enabled although during the configuration I am 100% sure that the box "enabled" is active.

Furthermore as I try to enable the vDC and add again these items manually, the process fail again after very long time, error can not create because of vDC status.

On the System there is a demo VDC and when I try to create a VM into vAPP it takes a long time and also sometimes fail.

The connection to the vCenter Proxy is OK. The sync between the 3 Cells is OK.

Thanks a lot in advance for your help.

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Sreejesh_D
Virtuoso
Virtuoso
‎11-08-2020 09:34 PM

Hi There,

Is it a new environment? was there any change done on configurations recently? 

Please check the vCD log 'vcloud-container-debug.log' in /opt/vmware/vcloud-director/logs for any errors. 

Also, please check the access to Transfer folder and the free space available in Transfer nfs mount. Sometimes vCD behaves weird when the cells can't access the Transfer mount or the Transfer share is full. 

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Diagnh
Contributor
Contributor
‎11-17-2020 12:58 AM

Hi Yezdi,

Thanks for your help.

 

I could fix the problem. Certificate issue and connection between Cells.

I have used these commands at every cell and it works fine again.

/opt/vmware/vcloud-director/bin/cell-management-tool jms-certificates -status
 
/opt/vmware/vcloud-director/bin/cell-management-tool jms-certificates --certgen
 
tail -f /opt/vmware/vcloud-director/logs/cell.log
 
tail -f /opt/vmware/vcloud-director/logs/cell-runtime.log
 
service vmware-vcd status
service vmware-vcd stop
 
cell-management-tool
 
/opt/vmware/vcloud-director/bin/cell-management-tool -u administrator cell -t
/opt/vmware/vcloud-director/bin/cell-management-tool -u administrator cell -q true
/opt/vmware/vcloud-director/bin/cell-management-tool -u administrator cell -t
/opt/vmware/vcloud-director/bin/cell-management-tool -u administrator cell -s
service vmware-vcd status
# reboot
tail -f /opt/vmware/vcloud-director/logs/cell-runtime.log

 

 

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