Hi All,
We are experiencing problems with vCloud Director. The issues are:
- Unable to update any parameter of an vOrg vDC
- Unable to power-on a vAPP
- Unable to Edit a VM settings
The only major changes we had during the last days were the Upgrade of vCenter Server to 6 Update 3
Attached the error messages.
Any ideas?
Thanks!
Alicia
Hi All,
After many weeks working with VMware Support sending logs and vCD databse dump we finally resolved the problem.
Basically vCD database was showing non-existing resource pools being used by each Org vDC causing the problems described in the original post.
Resolution
Run the following database command to delete the resources pools not being used by Org vDC
delete from vrp_rp where id=0x2116D432D6E14A2AB0AE755CA1FA538D
You have to run the query per resource pool
Hope it helps!
Is VM creation also failing on this OVDC ?
Is the issue specific to this OVDC ?
Can you test a vsphere VM creation on respective OVDC Cluster ?
When you trigger any action like VM creation/deletion/poweron/off etc ,do you see any tasks running/failing in underlying vCenter Server ?
The error what you we are getting is not informational VCD debug logs will certainly have some information .
After vCenter upgrade, did you reconnect vCenter in vCloud Direcotr?
If no please do it first.
Hi,
I have a case open with vmware support and waiting for next steps. What we found so far is that vCloud Director is not retrieving the correct res-group Id from vCenter. Seems that vCloud Director Database needs a clean-up.
This issue started after we restarted vCD services and a Provider merge couple of months ago
It only happens with old Org VDC, no problems with new ones.
Keep you posted,
Alicia
Thanks for the update Alicia, have a great day.
Hi All,
After many weeks working with VMware Support sending logs and vCD databse dump we finally resolved the problem.
Basically vCD database was showing non-existing resource pools being used by each Org vDC causing the problems described in the original post.
Resolution
Run the following database command to delete the resources pools not being used by Org vDC
delete from vrp_rp where id=0x2116D432D6E14A2AB0AE755CA1FA538D
You have to run the query per resource pool
Hope it helps!