vCloud Director 10.4.2 to vcenter connection issues

[KoolSach]

We have deployed new vCloud director appliance version 10.4.2 we are trying to add vcenter in to Infrastructure resources. as soon as we fill the vcenter details and credentials and click next we get below error 

cloud director version is 10.4.2

vcenter version 8.0.1

vcenter server has self signed certificate while vcloud director has internal CA signed certificate.

I tried manually importing the vcenter self signed certificate in vcloud director trusted certificate store but it did not resolve the issue

[dee0606]

Hi @KoolSach 

Have you tried in cell management to trust the certificate.

https://docs.vmware.com/en/VMware-Cloud-Director/10.2/VMware-Cloud-Director-Install-Configure-Upgrad...

/opt/vmware/vcloud-director/bin/cell-management-tool trust-infra-certs --vsphere --unattended

[KoolSach]

it seems to me that there is change in version 10.4 with regards to this ability the documentation is not available and when i try the command it says  No infrastructure endpoints, exiting.

[Lalegre · Accepted solution]

Hello @KoolSach,

What about connectivity? Can you tried connecting from the appliance using telnet or nc over port 443?

Also, you could retry the connection and check here for errors: /opt/vmware/vcloud-director/logs/vcloud-container-debug.log

[moellerjot]

Hi , 

try to import the CA (if not Public) and vCenter Cert into vCD Cert Truststore

Also take a look at the cipher suites and TLS Setting in your vCD, you may need to enable some old ones. 

Good Luck. 

moellerjot

[KoolSach]

this issue is resolved this turns out to be change in firewall configuration service specific rules.