msk05
Enthusiast
Enthusiast

Unable to access vCD portal

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It is a new standalone vCD 9.7.0.4 instance with SQLExpress 2017 database. I am aware SQL Express is unsupported however I am using it for development purpose. vCD service is running and I could see the application started successfully from cell.log. Attached the log bundle.

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cell.log:

=========

Application Initialization: 'com.vmware.vcloud.common.core' 95% complete. Subsystem 'com.vmware.vcloud.jax-rs-servlet' started

Application Initialization: 'com.vmware.vcloud.common.core' 100% complete. Subsystem 'com.vmware.vcloud.ui-vcloud-webapp' started

Application Initialization: 'com.vmware.vcloud.common.core' complete.

Successfully handled all queued events.

Successfully verified transfer spooling area: /opt/vmware/vcloud-director/data/transfer

Cell startup completed in 0m 48s

# service vmware-vcd status

vmware-vcd-watchdog is running

vmware-vcd-cell is running

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vkv1991
VMware Employee
VMware Employee

I have previously noticed issues when mounting nfs4 to the cell. try mounting the nfs as version 3

mount -t nfs -o vers=3 nfs_ip:/nfs_folder /opt/vmware/vcloud-director/data

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msk05
Enthusiast
Enthusiast

I guess the problem is the transfer share ownership is not vcloud:vcloud.

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I tried changing the ownership using using command chown -R vcloud:vcloud /opt/vmware/vcloud-director/data/transfer but failed changing it.

logs from /var/log/messages

Sep 18 09:04:33 vcdl-cell-01 nfsidmap[7847]: nss_getpwnam: name 'nobody' does not map into domain 'cloudmatrix.local'

Sep 18 09:04:33 vcdl-cell-01 nfsidmap[7849]: nss_name_to_gid: name 'nobody' does not map into domain 'cloudmatrix.local'

My NFS server and client version is 4

[root@nfs server]# nfsstat -s

Server rpc stats:

calls      badcalls   badclnt    badauth    xdrcall

16412915   0          0          0          0

Server nfs v4:

null         compound

76        0% 16412839 99%

===================================

[root@vcd]# nfsstat -c

Client rpc stats:

calls      retrans    authrefrsh

519        0          519

Client nfs v4:

I configured domain name in /etc/idmapd.conf file in both nfs server and client and then restarted rpcidmapd & nfs service.

[General]

#Verbosity = 0

# The following should be set to the local NFSv4 domain name

# The default is the host's DNS domain name.

Domain = mydomainname

I tried all possible troubleshooting. Please let me know if I am missing something here

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vkv1991
VMware Employee
VMware Employee

I have previously noticed issues when mounting nfs4 to the cell. try mounting the nfs as version 3

mount -t nfs -o vers=3 nfs_ip:/nfs_folder /opt/vmware/vcloud-director/data

View solution in original post

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