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hudanramadhona
Contributor
Contributor

Console Blank (disconnected)

Hi All,

Yesterday when I test to open vm via console in vcloud console, it’s worked, but now the status is disconnected, the screen is blank.

Do you know how to solve this? This console need open port?

Regards,

Hudan

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julienvarela
Commander
Commander

Hi,

Yes you need the following port enable , 443,902,903. :http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=102629...

Regards,

Julien.

Regards, J.Varela http://vthink.fr
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hudanramadhona
Contributor
Contributor

But i dont know if this is port issue, because yesterday no problem with the console.

Regards,

Hudan

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julienvarela
Commander
Commander

Try simply a telnet on 902 or 903 ports. And you will see if it is open.

Regards,

Julien.

Regards, J.Varela http://vthink.fr
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IamTHEvilONE
Immortal
Immortal

902 and 903 are not required externally, only from vCD cell to ESXi.  TCP 443 to the console proxy address is needed. 

If you are not on 5.1.2, can you upgrade to vCloud Director 5.1.2?

Also, check timestamps of the servers involved (cell, ESXi, client, etc) and that the certificates for the console proxy are identical (if you have multiple cells, it should be the same on each of them).

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hudanramadhona
Contributor
Contributor

only browser issue, my IE was auto update to version 9