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esohakh
Contributor
Contributor

Cannot insert ISO from catalog

Hi All,

We are currently facing issue with one of our catalog in the org VDC. If i try to connect an ISO file from the catalog to the VM it throws below error with some java error messages.

No backing for media. Can't find a master to copy from

java.lang.IllegalStateException: No backing for media. Can't find a master to copy from

  at com.vmware.ssdc.backend.services.impl.MediaManagerImpl.findMaster(MediaManagerImpl.java:953)

  at com.vmware.ssdc.backend.services.impl.MediaManagerImpl.relocateTo(MediaManagerImpl.java:901)

  at com.vmware.ssdc.backend.services.impl.VmManagerImpl.insertMedia(VmManagerImpl.java:1470)

  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

  at java.lang.reflect.Method.invoke(Method.java:606)

  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:319)

  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)

  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)

  at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:80)

  at com.vmware.vcloud.common.diagnostics.GenericMethodDiagnosticsInterceptor.aroundMethod(GenericMethodDiagnosticsInterceptor.java:39)

  at sun.reflect.GeneratedMethodAccessor2216.invoke(Unknown Source)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

  at java.lang.reflect.Method.invoke(Method.java:606)

  at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:621)

  at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:610)

  at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:65)

  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:161)

  at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:90)

  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

  at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)

  at com.sun.proxy.$Proxy504.insertMedia(Unknown Source)

  at com.vmware.vcloud.vapp.impl.VAppServiceImpl.insertMediaTask(VAppServiceImpl.java:3274)

  at com.vmware.vcloud.vapp.impl.VAppServiceImpl.executeTask(VAppServiceImpl.java:698)

  at com.vmware.vcloud.backendbase.management.system.TaskActivity$ExecutePhase$2.doInSecurityContext(TaskActivity.java:427)

  at com.vmware.vcloud.backendbase.management.system.TaskActivity$ExecutePhase$2.doInSecurityContext(TaskActivity.java:421)

  at com.vmware.vcloud.backendbase.management.system.TaskActivity$SecurityContextTemplate.executeForOrgAndUser(TaskActivity.java:674)

  at com.vmware.vcloud.backendbase.management.system.TaskActivity$ExecutePhase.execute(TaskActivity.java:421)

  at com.vmware.vcloud.backendbase.management.system.TaskActivity$ExecutePhase.invoke(TaskActivity.java:354)

  at com.vmware.vcloud.activity.executors.ActivityRunner.run(ActivityRunner.java:109)

  at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)

  at java.util.concurrent.FutureTask.run(FutureTask.java:262)

  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

  at java.lang.Thread.run(Thread.java:745)

Any Idea?

Regards

Sohail

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tedg_vCrumbs
Enthusiast
Enthusiast

This started for us after a particular vCD upgrade. I would have to speak to colleagues on Monday for more details.

Word we got from VMware support was that we basically had to re-upload new media If and when we ran across this.

------ tedg Don't forget to mark posts as helpful or correct if they deserve it!
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