Adding LDAP intergation to exsiting Org.

[nellermann]

Not sure if I should open a ticket with support on this yet. Today we added custom LDAP integration to one of our existing vCD Organizations since they have finally extended their domain into our data center. Testing the LDAP parameters was successful, we then had it synchronize the LDAP, but even 30 minutes later the ability to import LDAP based users and groups to this Org was not available. Closed vCD sessions of course, tried new sessions from other browsers and computers with no luck. So then we restart the VCD services in our Cell and sure enough LDAP users and groups became available.

1. Is this a bug?

2. Am I asking too much that changes made via the UI shouldn't require a whole restart of the platform?

Thanks for any input or advice!

[Gortee]

I hate to ask it.. but I had this type of issue and it ended up being a firewall rule on the ldap side.  You might want to run a ldapsearch -x for the destination to confirm everything is ok.  Once you confirm everything is ok and firewall is working then you have to take a look at the vcloud director logs... it's normally some type of bind issue. 

If both methods don't produce anything then I am afraid vmware support is the easiest path to solutions.

Thanks,

J

[Sreec]

Hi,

    Sorry to hear that you had to restart Cell service.Can you please let me know what version of VCD&LDAP you are using in this set-up?

[nellermann]

Sorry, in my head I thought that I had mentioned that we are on vCD 5.5. Thanks for the query.