leduc28
Contributor
Contributor

vSphere Client could not to connect to vCenter

Hi all!

I'm having trouble not able to connect to vCenter from vSphere

Server error: 503 Server Unavailable

Untitled.png

What do I need to do to remedy the above situation

If you have any idea about fixing this, please help me.

Thanks

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9 Replies
a_p_
Leadership
Leadership

Which vCenter version do you use?

Note that the "old" Windows based vShphere client does not work with current versions anymore, and has been replaced with the web based (vCenter Server integrated) client.

André

leduc28
Contributor
Contributor

I am using vcenter version 6.0. VCenter installed as a server appliance on OS SUSE Linux Enterprise 11.

If I try to access vcenter via website, I get this message
Capture1.png
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JonasMR
Enthusiast
Enthusiast

Hi @leduc28 

connect to vcenter by ssh and check the services: ( the next command was runned on a vcsa 6.5)

service-control –status


Running:
applmgmt lwsmd pschealth vmafdd vmcad vmdird vmdnsd vmonapi vmware-cis-license vmware-cm vmware-content-library vmware-eam vmware-perfcharts vmware-psc-client vmware-rhttpproxy vmware-sca vmware-sps vmware-statsmonitor vmware-sts-idmd vmware-stsd vmware-updatemgr vmware-vapi-endpoint vmware-vmon vmware-vpostgres vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm vsphere-client vsphere-ui
Stopped:
vmcam vmware-imagebuilder vmware-mbcs vmware-netdumper vmware-rbd-watchdog vmware-vcha

more info

https://kb.vmware.com/s/article/2109887?lang=en_us

tell us what the command shows,

 

best regards

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asajm
Expert
Expert

Hi @leduc28 

Like @a_p_ he mentioned to you Windows client version not support accessing your vCenter.

Check this Article for your error.

If you think your queries have been answered
Marking this response as "Solution " or "Kudo"
ASAJM
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scott28tt
VMware Employee
VMware Employee

@leduc28 

If you are running anything like production workloads in that vSphere environment, you should consider upgrading (vCenter Server and ESXi hosts) to at least 6.5 to be on a version which is still supported and updated.


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a_p_
Leadership
Leadership

Although the error message is slightly different to the one that usually show up in case of expired certificates, I'd still uggest that you run the commands in section "Reviewing stored certificates for vCenter Server Appliance:", step 3 from https://kb.vmware.com/s/article/2111411 to check whether the certificates have expired.

André

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leduc28
Contributor
Contributor

This is what shows up when I run the command

Capture2.PNGCapture3.PNGCapture4.PNG

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bryanvaneeden
Hot Shot
Hot Shot

@leduc28 It looks like the vmware-vpxd next to a couple other important services are not running. So it makes sense you cannot connect to the vCenter Server.

Can you have a look in the vpxd.log file as to why the service is not running?

Visit my blog at https://vcloudvision.com!
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Ajay1988
VMware Employee
VMware Employee

invsvc, vapi,  vpxd down. Could be a solution user cert issue. 

Run service-control --start --all   and post the output of the service log that fails. 

If you think your queries have been answered
Mark this response as "Correct" or "Helpful".

Regards,
AJ
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