vCenter vSphere Client Refresh Button Spinning Continually

[jrhaakenson]

I have two different vCenter servers where the refresh button in the vSphere Client continually spins.  After about 10-15 minutes of use the vSphere client locks up and I have to close the browser tab and reopen the tab to start working in it again.  I can't determine if this is a browser issue or a vSphere Client issue.  I've tried reinstalling browsers, clearing browser data/cookies, restarting vCenter, different browsers, etc... but nothing seems to help.  I can also use the same browsers on on other vCenter servers and the vSphere client runs fine.  So is this a vCenter issue or a browser issue?  I've attached a screenshot to show the refresh button in the top-right of the vSphere Client I am referring to.

[jrhaakenson · Accepted solution]

I found the issue.  The issue is caused by being joined to the VMware Customer Experience Improvement Program (CEIP), but having all VMware sites/internet access blocked.  One of my particular VCSAs was on a classified network and had no internet access so the CEIP cannot reach out and do anything.  I believe this was causing the vSphere Client refresh button to continually spin as it was trying to reach out to the CEIP but could not.  I had to leave the CEIP and also restart the vCenter server to clear up the issue.  My other Unclassified VCSA, was also joined to the CEIP but I believe that network has certain VMware locations blacklisted so it probably wasn't able to reach out either.  Either way, leaving the CEIP and restarting the VCSA resolved this issue.