thuang2
Contributor
Contributor

vCenter SSO installation failed for vCenter 5.5

When trying to install vCenter SSO for vCenter 5.5, the installation failed. Without installing vCenter SSO, I could not install vSphere web client.

Does anyone know what goes wrong?

Here is a snippet from vim-sso-msi.log:

...

Action ended 21:57:21: GetMachineInfo. Return value 1.

DEBUG: Error 2863:  The control WarnDomainNotJoined on dialog MachineStatusDlg needs the icon Exclaim.ico in size 16x16, but that size is not available. Loading the first available size

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2863. The arguments are: MachineStatusDlg, WarnDomainNotJoined, Exclaim.ico

DEBUG: Error 2863:  The control WarnNotDNSResolved on dialog MachineStatusDlg needs the icon Exclaim.ico in size 16x16, but that size is not available. Loading the first available size

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2863. The arguments are: MachineStatusDlg, WarnNotDNSResolved, Exclaim.ico

Action 21:57:21: MachineStatusDlg. Dialog created

MSI (c) (90:C0) [21:57:42:054]: PROPERTY CHANGE: Deleting ADDCURRENTDOMAINASIDP property. Its current value is '1'.

DEBUG: Error 2827:  The button vCenter Single Sign-On for your first vCenter Server on the radiobutton group DeploymentMode on dialog DeploymentModeDlg extends beyond the boundaries of the group to the right by 32 pixels

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2827. The arguments are: DeploymentModeDlg, DeploymentMode, vCenter Single Sign-On for your first vCenter Server

DEBUG: Error 2827:  The button vCenter Single Sign-On for an additional vCenter Server in an existing site on the radiobutton group DeploymentMode on dialog DeploymentModeDlg extends beyond the boundaries of the group to the right by 32 pixels

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2827. The arguments are: DeploymentModeDlg, DeploymentMode, vCenter Single Sign-On for an additional vCenter Server in an existing site

DEBUG: Error 2827:  The button vCenter Single Sign-On for an additional vCenter Server with a new site on the radiobutton group DeploymentMode on dialog DeploymentModeDlg extends beyond the boundaries of the group to the right by 32 pixels

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2827. The arguments are: DeploymentModeDlg, DeploymentMode, vCenter Single Sign-On for an additional vCenter Server with a new site

Action 21:57:50: DeploymentModeDlg. Dialog created

Action 21:57:54: SetupAdminPassFirstDomainDlg. Dialog created

...

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abhilashhb
VMware Employee
VMware Employee

Can you verify if the downloaded file is healthy and not corrupt. You can do a checksum match and check it.

Seems like some problem with the installer. Verify and please download it again if the checksums don't match.

Abhilash B
LinkedIn : https://www.linkedin.com/in/abhilashhb/

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