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Marc_Li
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vCenter Appliance Management stuck in setup after Rollback from 7.0U3 to 6.7

Dear Community,

 

yesterday I tried to upgrade our vCenter from 6.7.53000 to 7.0.3-20051473. My migration failed at the import of the old config to the now vCenter Appliance. Because I did not know how to fix it in time, I performed a rollback to the old vCenter Appliance.

I shut down the new Appliance and booted the old Appliance. So far vCenter works fine, but when I try to access the Appliance Management it is stuck, thinking the migration process is still active.

Marc_Li_0-1658388224030.png

 

Can you help me how to fix this?

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Marc_Li
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Hi Yamato,

 

thank you very much. 

Just found the following blog post with the solution to my problem.

‘Data transfer and appliance setup is in progress’ after VCSA upgrade backout | YAVB - Rich Dowling ...

Accessing the VAMI returns error "Update installation in progress" after recovering from a failed up...

I just had to touch three files. VAMI now back to normal.

Thanks again

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VM_Yamato
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If you have “a backup” or “snapshot” for the vCenter Server, use them are better.

and I found this KB and it may help your case.

Reverting a vCenter Server 5.5 or 6.0 to Appliance 6.x/7.x migration (2146453) - VMware KB

This post may be similar with your case but normally need help by VMware Global Support Services.

How do I cancel vCenter update -- Management inaccessible for 2 days

Yamato Sakai
Technical Training Instructor | Dell Technologies Education
VCP-DCV 5,6.x, 2020, 2021
VCIX-DCV
VCIX-NV
vSAN HCI Master Specialist
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Marc_Li
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Hi Yamato,

 

thank you very much. 

Just found the following blog post with the solution to my problem.

‘Data transfer and appliance setup is in progress’ after VCSA upgrade backout | YAVB - Rich Dowling ...

Accessing the VAMI returns error "Update installation in progress" after recovering from a failed up...

I just had to touch three files. VAMI now back to normal.

Thanks again