Hi, I need help
I did a new installation of vCenter Appliance 6.7, but installation finished with error :
Error while configuring vSphere Update Manager firstboot.
An error occurred while starting service 'updatemgr'
firstbootStatus.json shows
"failedSteps": "updatemgr-firstboot",
"stepsStarted": 29,
"stepsCompleted": 29,
"totalSteps": 38,
updatemgr-firstboot.py_7725_stderr.log
2018-10-31 15:29:31,206 Register service with LS.
2018-10-31 15:30:11,486 Authz url https://192.168.122.7:443/invsvc/vmomi/sdk
2018-10-31 15:30:11,487 Setting solution user permissions.
2018-10-31 15:30:41,748 Register service with LS.
2018-10-31 15:31:12,098 Authz url https://192.168.122.7:443/invsvc/vmomi/sdk
2018-10-31 15:31:12,099 Setting solution user permissions.
2018-10-31T15:32:42.293Z ERROR starting updatemgr rc: 2, stdout: , stderr: Start service request failed. Error: Service crashed while starting
2018-10-31 15:32:42,293 UpdateMgr received BaseInstallException '{
"detail": [
{
"translatable": "An error occurred while starting service '%(0)s'",
"localized": "An error occurred while starting service 'updatemgr'",
"id": "install.ciscommon.service.failstart",
"args": [
"updatemgr"
]
}
],
"problemId": null,
"componentKey": null,
"resolution": null
}' during action 'firstboot'.
Traceback (most recent call last):
File "/usr/lib/vmware-updatemgr/firstboot/updatemgr-firstboot.py", line 710, in Main
updateMgrFB.firstbootAction()
File "/usr/lib/vmware-updatemgr/firstboot/updatemgr-firstboot.py", line 687, in firstbootAction
self.start_service()
File "/usr/lib/vmware/site-packages/cis/firstboot.py", line 273, in start_service
service_start(self.get_eff_service_name())
File "/usr/lib/vmware/site-packages/cis/utils.py", line 1006, in service_start
raise ServiceStartException(svc_name)
cis.exceptions.ServiceStartException: {
"detail": [
{
"translatable": "An error occurred while starting service '%(0)s'",
"localized": "An error occurred while starting service 'updatemgr'",
"id": "install.ciscommon.service.failstart",
"args": [
"updatemgr"
]
}
],
"problemId": null,
"componentKey": null,
"resolution": null
}
2018-10-31T15:32:42.295Z UpdateMgr firstboot failed
2018-10-31T15:32:42.295Z Update Manager exception details [<cis.l10n.LocalizableMessage object at 0x7f3a52da34e0>]
