Hi, I need help
I did a new installation of vCenter Appliance 6.7, but installation finished with error :
Error while configuring vSphere Update Manager firstboot.
An error occurred while starting service 'updatemgr'
firstbootStatus.json shows
"failedSteps": "updatemgr-firstboot",
"stepsStarted": 29,
"stepsCompleted": 29,
"totalSteps": 38,
updatemgr-firstboot.py_7725_stderr.log
2018-10-31 15:29:31,206 Register service with LS.
2018-10-31 15:30:11,486 Authz url https://192.168.122.7:443/invsvc/vmomi/sdk
2018-10-31 15:30:11,487 Setting solution user permissions.
2018-10-31 15:30:41,748 Register service with LS.
2018-10-31 15:31:12,098 Authz url https://192.168.122.7:443/invsvc/vmomi/sdk
2018-10-31 15:31:12,099 Setting solution user permissions.
2018-10-31T15:32:42.293Z ERROR starting updatemgr rc: 2, stdout: , stderr: Start service request failed. Error: Service crashed while starting
2018-10-31 15:32:42,293 UpdateMgr received BaseInstallException '{
"detail": [
{
"translatable": "An error occurred while starting service '%(0)s'",
"localized": "An error occurred while starting service 'updatemgr'",
"id": "install.ciscommon.service.failstart",
"args": [
"updatemgr"
]
}
],
"problemId": null,
"componentKey": null,
"resolution": null
}' during action 'firstboot'.
Traceback (most recent call last):
File "/usr/lib/vmware-updatemgr/firstboot/updatemgr-firstboot.py", line 710, in Main
updateMgrFB.firstbootAction()
File "/usr/lib/vmware-updatemgr/firstboot/updatemgr-firstboot.py", line 687, in firstbootAction
self.start_service()
File "/usr/lib/vmware/site-packages/cis/firstboot.py", line 273, in start_service
service_start(self.get_eff_service_name())
File "/usr/lib/vmware/site-packages/cis/utils.py", line 1006, in service_start
raise ServiceStartException(svc_name)
cis.exceptions.ServiceStartException: {
"detail": [
{
"translatable": "An error occurred while starting service '%(0)s'",
"localized": "An error occurred while starting service 'updatemgr'",
"id": "install.ciscommon.service.failstart",
"args": [
"updatemgr"
]
}
],
"problemId": null,
"componentKey": null,
"resolution": null
}
2018-10-31T15:32:42.295Z UpdateMgr firstboot failed
2018-10-31T15:32:42.295Z Update Manager exception details [<cis.l10n.LocalizableMessage object at 0x7f3a52da34e0>]
You must have internal DNS in your environment with forward and reverse DNS records created prior to deploying the vCSA. If you do not have this, you will not be able to use vCenter.
May someone help. DNS is not required. I't enough have DHCP for first installation in privat network.
kp3k wrote:
May someone help. DNS is not required. I't enough have DHCP for first installation in privat network.
Yes, DNS absolutely IS required to successfully deploy vCSA.
Have anyone tried configuration without DNS but with adding name to etc/host?
Yes, it fails. Once again, you must have DNS. If you don't have it, don't waste your time trying to deploy vCSA.