DrWhy
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vCenter 6 Alarm Emails Not Working

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We can't figure out why alarm emails aren't sending on our vCenter 6 Appliance.  Here is what we have done.

  1. Setup a basic alert (host memory usage is under 95%, send alert every 1 min) to test this out.
  2. Configured the smtp server with the IP address of our local smtp server
  3. Configured the sender email with an address that has a mailbox. 
  4. Other applications can send via the SMTP server just fine, no authentication needed.
  5. Followed the instructions posted here (other than opening a support ticket) VMware KB: Diagnosing why VMware vCenter Server is not sending email alerts
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DrWhy
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Turns out the DNS server settings on the vCenter appliance were incorrect. 

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DrWhy
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Turns out the DNS server settings on the vCenter appliance were incorrect. 

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