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LaserChase
Contributor
Contributor

vCenter 6.7 backup config error "union with a field not required for this case = end_time"

I upgraded a vCenter Server Appliance 6.0 to 6.7 and things seem to be going well.  I have attempted to configure VCSA configuation backups via the Appliance Management interface but receive the following error.

Structure com.vmware.appliance.recovery.backup.job.details.info has a union with a field not required for this case = end_time

First I tried via FTP to a NAS, then when getting the error I setup a FileZilla FTP server on a PC and received the same result.  The user account has full RW access and the backup does create the folder structure before quitting.  FileZilla logs show the vCenter logging in via FTP (below).  I'm seeking information on how to troubleshoot this further.  Thank you.

(not logged in) (192.168.X.X)> USER vcbackup

(not logged in) (192.168.X.X)> 331 Password required for vcenter

(not logged in) (192.168.X.X)> PASS ***********

vcenter (192.168.X.X)> 230 Logged on

vcenter (192.168.X.X)> PWD

vcenter (192.168.X.X)> 257 "/" is current directory.

vcenter (192.168.X.X)> CWD vCenter

vcenter (192.168.X.X)> 250 CWD successful. "/vCenter" is current directory.

vcenter (192.168.X.X)> CWD sn_vcenterserver.null.local

vcenter (192.168.X.X)> 250 CWD successful. "/vCenter/sn_vcenterserver.null.local" is current directory.

vcenter (192.168.X.X)> CWD M_6.7.0.21000_20190129-174717_

vcenter (192.168.X.X)> 250 CWD successful. "/vCenter/sn_vcenterserver.null.local/M_6.7.0.21000_20190129-174717_" is current directory.

vcenter (192.168.X.X)> EPSV

vcenter (192.168.X.X)> 229 Entering Extended Passive Mode (|||64934|)

vcenter (192.168.X.X)> PASV

vcenter (192.168.X.X)> 227 Entering Passive Mode (192,168,X,XXX,229,75)

vcenter (192.168.X.X)> disconnected.

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5 Replies
SupreetK
Commander
Commander

Have you checked this https://www.techcrumble.net/2018/06/vcsa-6-7-backup-failed/ already?

- Supreet

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LaserChase
Contributor
Contributor

Yes, I researched it before posting here... but thank you.

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teiva1
Contributor
Contributor

Hi,  did you end up resolving this error?

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datacenterdude
Contributor
Contributor

Interested is this was resolved or not, and if so, what the resolution was.  I'm running into the same issue.  Trying to do backup (having to consolidate vCenter and PSC) prior to upgrade to 7.0.

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Ajay1988
VMware Employee
VMware Employee

Try to edit /storage/applmgmt/backup_restore/backup-history.json . Have backup of that file.

And either remove the complete entry for backup id Or else change the state to FAILED .

 

This issue should ideally be fixed in 7.0 U3 and later versions

If you think your queries have been answered
Mark this response as "Correct" or "Helpful".

Regards,
AJ
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