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shaffan331987
Enthusiast
Enthusiast

vCenter 6.5 Log Bundle Hangs

I am trying to collect log bundles for a support case I have open and the task just hangs for me.  I see the collection process start in "Recent Tasks" but it just stays at 0% and never advances.  Anyone have thoughts/suggestions?

Thanks.

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Finikiez
Champion
Champion

Hello!

You can cacel the task and try collect log bundle using command line, see KB https://kb.vmware.com/kb/1011641

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daphnissov
Immortal
Immortal

Also make sure to check the file system usage. Log bundle dumps have a tendency to fill up the appliance if multiple have been requested in the past.

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