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VladimirVepriko
Contributor
Contributor

vCenter 5.1 Call "UserDirectory.RetrieveUserGroups" for object "UserDirectory" on vCenter Server "<vCenter.FDQN>" failed.

Hi!

Recently updated vCenter from 5.0 to 5.1

Now, i cannot add local server users.

vCenter OS - Windows Server 2008 R2 ENG in domain enviroment.

Domain permissions works fine.

vCenter started with local system account.

Error:The object or item referred to could not be found.
Error Stack
Call "UserDirectory.RetrieveUserGroups" for object "UserDirectory" on vCenter Server "<vCenter.FDQN>" failed.

It looks like http://communities.vmware.com/message/1614113 , but there's no resolution for us.

8 Replies
SantoshKumar36
Enthusiast
Enthusiast

Hi  - Try this steps mentioned in the below link !

http://www.grep360.com/?p=35

Santosh K | If my answer resolved or helped you, please mark it as Correct or Helpful to award points.
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VladimirVepriko
Contributor
Contributor

I saw this link, it's not our case.

I cannot find any useful message in logs, but there's no any SQL errors.

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ComputerPers
Contributor
Contributor

It seems to be

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=203213...

"If you install vCenter Single Sign On and vCenter Server on different hosts or virtual machines, the former local operating system users who managed login access to vCenter Server are not available to Single Sign On."

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tdubb123
Expert
Expert

is there a fix here? I cannot add any local users on the vcenter server into vcenter.

There is

Server

system-domain

mydomain

when i browse to server

it gives an error

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vmilne
Contributor
Contributor

just to say that I see the same issue. Same environment - w2k8R2 - vSphere5.1. Can see domain users OK. It was a vanilla install of vSphere5. I hae a second vCenter, and don't see the issue there - same build.

CTAHOK
Enthusiast
Enthusiast

Same here. 😞 Any suggestions?

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dryang
Contributor
Contributor

I have similar issue here. However I'm also receiving the following error on DCs: The following fatal alert was received: 46.

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dalexiev
Enthusiast
Enthusiast

According to Documentation,

ESXi 5.1 does not support local groups. However, Active Directory groups are supported.

However a clean 5.1 install works with local Administrators just fine

Is there Linked-Mode?

I get this:

The "Add identity source" operation failed for the entity with the following error message.

Invalid local OS domain details: Cannot configure a Local OS Identity Source on a Linked Mode Replication instance

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