unable to create a snapshot

[jprovine7]

Anyone know what might be causing this?

An error occurred while quiescing the virtual machine. See the virtual machine's event log for details

[daphnissov]

It usually means VMware tools failed when communicating with VSS because you had the "quiesce" checkbox checked. Logs inside the guest would tell why. Many different causes for this.

[jprovine7]

I do not know where that check box is located

[daphnissov]

[continuum]

If you were able to create snapshots in the past using the same settings that fail now - then I recommend to check the VSS-config inside the guestOS
See VMware Knowledge Base

[jprovine7]

Does that kb article apply to vCenter 6.5 too I saw a 6.0x but not sure that applies to 6.5. The quiescing error does not occur all the time and I know it will be a better backup if we can turn that feature on. So does anyone have any other suggestions?

[GayathriS]

Hi

I have come across this issue and below where few of the suituation :

--> when the of  respective virtual machine is high and the quiescing operation is unable to push all the data to disk, while further I/O is created.

-->If you try to create a quiesced snapshot on a virtual machine that does not have free space. That is, if the free space on the virtual machine is Zero or Nill .

Try to check if reboot does change anything for you .

Please consider marking this answer as "correct" or "helpful" if you think your questions have been answered.

regards

Gaytahri