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bigdazza75
Enthusiast
Enthusiast

"Remote Server Took Too Long" after vCenter 6 U1 upgrade

Have just upgraded W28k R2 VC VM from v5.0 U3 to 6.0 U1, with embedded PSC and local SQL.

50% of the time when we try and us the locally installed vSphere Client to connect we get a failure because "the remote server took too long to respond"

vc.png

Remote vSphere clients seem OK.

Re-install didn't improve matters.

Anyone got any ideas?

vcenter log shows:

[        :startup :W: 1] 2016-01-12 12:49:03.261  Log for vSphere Client Launcher, pid=9688, version=6.0.0, build=build-3016447, option=release

[        :Failed t:P: 3] 2016-01-12 12:49:38.401  System.Net.WebException: The operation has timed out

Server stack trace:

   at System.Net.HttpWebRequest.GetResponse()

Exception rethrown at [0]:

...

   at System.Net.HttpWebRequest.GetResponse()

   at VirtualInfrastructure.Utils.WebDownload.GetResponse()

[        :Error   :P: 3] 2016-01-12 12:49:38.411  possible failure processing clients.xml

System.Net.WebException: The request failed because the remote server took too long to respond. (The operation has timed out)

   at VirtualInfrastructure.Utils.WebQuery.LocalizeWebException(WebException exception)

   at VirtualInfrastructure.Utils.WebQuery.Request(String url, Nullable`1 timeoutSecs)

   at VirtualInfrastructure.Utils.ClientsXml.ParseXml(Int32 timeoutSecs)

   at VpxClient.Login.ClientsXmlLoader.TrySinglePort(ClientsXml clientXml, Exception& activeError)

System.Net.WebException: The operation has timed out

Server stack trace:

   at System.Net.HttpWebRequest.GetResponse()

Exception rethrown at [0]:

...

   at System.Net.HttpWebRequest.GetResponse()

   at VirtualInfrastructure.Utils.WebDownload.GetResponse()

   at VirtualInfrastructure.Utils.WebDownload.get_ResponseStream()

   at VirtualInfrastructure.Utils.WebQuery.Request(String url, Nullable`1 timeoutSecs)

   --- End of inner exception stack trace ---

[        :Error   :M: 1] 2016-01-12 12:49:38.614  Error retrieving clients.xml

Exception already logged, summary: System.Net.WebException:The request failed because the remote server took too long to respond. (The operation has timed out)

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2 Replies
VMgianni
Contributor
Contributor

I've faced the same issue in a different scenario: vCenter server (fresh new setup, not an upgrade) has been installed on W2012 R2 with external PSC and MS SQL 2014 on a third server.

Login fails 50% of the times, both manually specifying username/password or using the local session credential, with the vSphere client running on the vCenter server itself.

Remote vSphere clients always log in successfully.

Any suggestions?

--
G.
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minor76
Enthusiast
Enthusiast

You can change the session timeout period.  Check out this article, maybe it will help.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=204062...

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