black screen, when you open the virtual machine console

[webbir]

Hi, guys need support in addressing the following questions:
When you open the virtual machine console, the connection process is fine, but it stops at a black screen

That's what I use:
1)Windows 7 x32
2)VMRC 5.1.0.20447
3)Mozilla Firefox 18.0.1
4)VMware vSphere Client 5.1
5)Vcloud 5.1.0.810718

here is my log:

013-01-29 10:15:42.100 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:174]: startup called
2013-01-29 10:15:42.101 [d:\build\ob\bora-781747\bora\apps\vmplayer\npplugin\win32\../../plugin-common/utils.h:145]: Advanced config parsed into the features: 3
2013-01-29 10:15:42.101 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:191]: Startup: VMRC_MONIKER_vmrc-np-t-{135627FE-3BDE-45F6-8234-053307C0876C}, VMRC_EVENT_vmrc-np-t-{135627FE-3BDE-45F6-8234-053307C0876C}, C:\Program Files\Common Files\VMware\VMware Remote Console Plug-in 5.1\Firefox\vmware-vmrc.exe, "C:\Program Files\Common Files\VMware\VMware Remote Console Plug-in 5.1\Firefox\vmware-vmrc.exe" --parent-PID 6316 --instance-ID "vmrc-np-t-{135627FE-3BDE-45F6-8234-053307C0876C}" --modes 2 --message-mode 2 --features 3
2013-01-29 10:15:42.101 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:205]: Creating VMRC process
2013-01-29 10:15:42.103 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:220]: Starting MsgWait loop
2013-01-29 10:15:42.821 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:229]: Got WAIT_OBJECT_0
2013-01-29 10:15:42.821 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:256]: Wait for moniker succeeded
2013-01-29 10:15:42.832 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:149]: Binding to [VMRC_MONIKER_vmrc-np-t-{135627FE-3BDE-45F6-8234-053307C0876C}]
2013-01-29 10:15:42.833 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:154]: BindToObject succeeded
2013-01-29 10:15:42.845 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:217]: startup succeeded
2013-01-29 10:15:43.901 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:379]: VM control has not been created
2013-01-29 10:15:43.902 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: shutdown called
2013-01-29 10:15:43.909 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: shutdown called
2013-01-29 10:15:43.909 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251]: VM control has not been created
2013-01-29 10:15:43.923 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: shutdown called
2013-01-29 10:15:43.923 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251]: VM control has not been created
2013-01-29 10:15:43.925 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: shutdown called
2013-01-29 10:15:43.925 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251]: VM control has not been created
2013-01-29 10:15:44.275 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:174]: startup called
2013-01-29 10:15:44.275 [d:\build\ob\bora-781747\bora\apps\vmplayer\npplugin\win32\../../plugin-common/utils.h:145]: Advanced config parsed into the features: 3
2013-01-29 10:15:44.275 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:191]: Startup: VMRC_MONIKER_vmrc-np-t-{9340F800-963A-46AF-9EBB-CCCFF83FC2CD}, VMRC_EVENT_vmrc-np-t-{9340F800-963A-46AF-9EBB-CCCFF83FC2CD}, C:\Program Files\Common Files\VMware\VMware Remote Console Plug-in 5.1\Firefox\vmware-vmrc.exe, "C:\Program Files\Common Files\VMware\VMware Remote Console Plug-in 5.1\Firefox\vmware-vmrc.exe" --parent-PID 6316 --instance-ID "vmrc-np-t-{9340F800-963A-46AF-9EBB-CCCFF83FC2CD}" --modes 2 --message-mode 2 --features 3
2013-01-29 10:15:44.275 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:205]: Creating VMRC process
2013-01-29 10:15:44.276 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:220]: Starting MsgWait loop
2013-01-29 10:15:44.957 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:229]: Got WAIT_OBJECT_0
2013-01-29 10:15:44.957 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:256]: Wait for moniker succeeded
2013-01-29 10:15:44.958 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:149]: Binding to [VMRC_MONIKER_vmrc-np-t-{9340F800-963A-46AF-9EBB-CCCFF83FC2CD}]
2013-01-29 10:15:44.959 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:154]: BindToObject succeeded
2013-01-29 10:15:44.970 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:217]: startup succeeded
2013-01-29 10:15:46.770 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:174]: startup called
2013-01-29 10:15:46.770 [d:\build\ob\bora-781747\bora\apps\vmplayer\npplugin\win32\../../plugin-common/utils.h:145]: Advanced config parsed into the features: 3
2013-01-29 10:15:46.771 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:191]: Startup: VMRC_MONIKER_vmrc-np-t-{381FF1D3-DBD1-4B19-A516-5CA7DEE58996}, VMRC_EVENT_vmrc-np-t-{381FF1D3-DBD1-4B19-A516-5CA7DEE58996}, C:\Program Files\Common Files\VMware\VMware Remote Console Plug-in 5.1\Firefox\vmware-vmrc.exe, "C:\Program Files\Common Files\VMware\VMware Remote Console Plug-in 5.1\Firefox\vmware-vmrc.exe" --parent-PID 6316 --instance-ID "vmrc-np-t-{381FF1D3-DBD1-4B19-A516-5CA7DEE58996}" --modes 4 --message-mode 2 --features 3
2013-01-29 10:15:46.771 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:205]: Creating VMRC process
2013-01-29 10:15:46.772 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:220]: Starting MsgWait loop
2013-01-29 10:15:47.339 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/common/ScriptableObject.cc:321]: Property ID not found: onMessage
2013-01-29 10:15:47.339 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/common/VmrcPlugin.cc:2548]: Failed to call onMessage handler
2013-01-29 10:15:47.379 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:229]: Got WAIT_OBJECT_0
2013-01-29 10:15:47.379 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:256]: Wait for moniker succeeded
2013-01-29 10:15:47.380 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:149]: Binding to [VMRC_MONIKER_vmrc-np-t-{381FF1D3-DBD1-4B19-A516-5CA7DEE58996}]
2013-01-29 10:15:47.381 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:154]: BindToObject succeeded
2013-01-29 10:15:47.388 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:217]: startup succeeded
2013-01-29 10:17:20.197 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:633]: No window assiciated with the VM control
2013-01-29 10:59:13.788 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:633]: No window assiciated with the VM control
2013-01-29 10:59:13.792 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:633]: No window assiciated with the VM control
2013-01-29 10:59:15.303 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: shutdown called
2013-01-29 10:59:15.308 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: shutdown called
2013-01-29 10:59:15.324 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: shutdown called
2013-01-29 10:59:15.324 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251]: VM control has not been created
2013-01-29 10:59:15.326 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: shutdown called
2013-01-29 10:59:15.326 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251]: VM control has not been created
2013-01-29 10:59:33.283 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: shutdown called
2013-01-29 10:59:33.284 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251]: VM control has not been created
2013-01-29 10:59:33.540 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:174]: startup called
2013-01-29 10:59:33.540 [d:\build\ob\bora-781747\bora\apps\vmplayer\npplugin\win32\../../plugin-common/utils.h:145]: Advanced config parsed into the features: 3

[zXi_Gamer · Accepted solution]

Windows 7 x32

It does look our old friend has come back.

Two checklists

1. Check the VGA driver version of the VM, if it is the case, you need to update the display driver to WDDM driver.

2. Make sure that  you are using HW 7 and above.

More info here

[webbir]

I updated the WDDM driver as described in the instructions here

VM hardware version is 8. But it does not work exactly (((

VMware Tools is instaled last version - 8389

Мoreover, in the console displays in the Vsphere, it's ok ! (but through Vcloud (web access) does not work...)

By the way, I tried with my laptop too and it works very.

On the laptop, I installed all the same as on the PC:

1)Windows 7 x32
2)VMRC 5.1.0.20447
3)Mozilla Firefox 18.0.1 (default settings, as on PC)
4)VMware vSphere Client 5.1

5)java SE 6 U21

6)Adobe flash player 11

Мachines on the same subnet, what else can not understand the difference ???