Web client not opening

[New_User_999]

When using the web client on VC6, it is hitting the following issue: Unable to load resource module from /vsphere-client/complience-ui/locales/Compliance-ui-resources-de_DE.swf

[vmEck]

Are you using the vCenter Support Assistant? If so, here's your issue and fix:

VMware KB: The vSphere Web Client 6.0 displays an internal error after upgrading to vSphere 6.0 when...

[New_User_999]

No, it is happening with the standard web client.

[vmEck]

yes, but if you have the Support Assistant deploying in your environment there are extensions that it places within the Web Client. So, just to confirm, you've never had Support Assistant deployed in this environment, correct?