06dragon
Contributor
Contributor

Web Client Error

Hi I am getting following error while installing Web Client :

Could not contact Lookup Service. Please check VM_ssoreg.log in system temporary folder for details. (Screen Shot attached)

My VSphere Lab Configration is as follow

DNS (Win 2008 Server Ent 64 Bit) : 192.168.136.6

SSO + Inv Service + VC Server (Win 2008 Server Ent 64 Bit) : 192.168.136.16

Web Client (Win 2008 Server Ent 64 Bit) : 192.168.136.8

I used this ISO to install : VMware-VIMSetup-all-5.1.0-880471

Please help.

Regards

Ashish

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6 Replies
aravinds3107
Virtuoso
Virtuoso

Check if the below artcile helps

http://pubs.vmware.com/vsphere-51/index.jsp?topic=%2Fcom.vmware.vsphere.security.doc%2FGUID-B8D60389...

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=203388...

If you find this or any other answer useful please consider awarding points by marking the answer correct or helpful |Blog: http://aravindsivaraman.com/ | Twitter : ss_aravind
JimKnopf99
Commander
Commander

Hi,

did you check the log file?

Here are some more informations.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=203313...

Frank

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06dragon
Contributor
Contributor

Hi Arvind/Frank,

Sorry for the delay in response as I was busy with some other activities.

Thanks a lot guys for all your help.

I just restarted my whole lab. DNS, VC Server, SSO etc each and every thing and then started to reinstall WebClient, and I don't know why and how but it worked. I got my WebClient install today. But couldn't configure it due to time shortage. I will configure it tomorrow and update you if it works fine or not.

Anyway, thank you both for your concern.

Regards

Ashish Rawat

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Ethan44
Enthusiast
Enthusiast

HiAshish

Welcome to the communities.

Screen says seems inventory services not installed prior to installing this application or.

not installed pre requisite utility .

"a journey of a thousand miles starts with a single step."
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06dragon
Contributor
Contributor

Hi Eathan,

Thank you very much for your concern.

I am using VCerver Simple Install, that installs vcserver, inventory service, SSO in a single go on same system.

When I restarted my whole lab, the problem got solved itself.

Thanks

Ashish

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06dragon
Contributor
Contributor

Hi Guys,

I was doing the same installation on another server today morning and got same error again.

This time I found root cause. This was firewall that was blocking the SSO port, I forgot to turn off firewall while installation.

When I turned it off, Insllation begins smoothly.

Thanks

Ashish

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