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Blaster20111014
Contributor
Contributor

VSphere Web Client, mouse not working correctly in VM console on Mac with Retina Display

15 inch MacBook Pro Retina Display

macOS 10.12 Sierra

Firefox 49

vCenter Server 6.0.0 Build 3617395

Client Integration Plugin installed

Adobe Flash Plugin updated

When opening a VM console in the browser while Firefox is on the laptop screen, the mouse position is not tracked properly in the VM.  I click with the mouse pointer in one area of the screen but it behaves like I clicked in a different area.

The same issue occurs if I open a VM console using the Remote Console application.

If I open Firefox on an external monitor, then go to vSphere Web Client and open a VM console, the mouse clicks are registered correctly.

As a workaround, setting Firefox to "Open in Low Resolution" seems to make the mouse work correctly on the laptop Retina screen.

Can we expect a fix for this mouse issue?

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