VMware Cloud Community
alexisc1
Contributor
Contributor

VMware Vcenter 5.5 can't search inventory

Can't search in inventory getting error:

Unable to connect to web services to execute query.

In vpxd log I found the following:

2017-09-08T13:14:15.170Z [7F5C656C3700 error 'HttpConnectionPool-024126'] [ConnectComplete] Connect failed to <cs p:00007f5c615259a0, TCP:vcentert:10443>; cnx: (null), error: N7Vmacore3Ssl18SSLVerifyExceptionE(SSL Exception: Verification parameters:

--> PeerThumbprint: thumbprint1

--> ExpectedThumbprint: thumbprint2

--> ExpectedPeerName: vcentername

--> The remote host certificate has these problems:

-->

--> * unable to get local issuer certificate)

Anyone else has faced this problem before?

I have restarted the VCenter and also restarted it with the option to regenerate the certificate, but didn't help.

Tags (2)
Reply
0 Kudos
6 Replies
parmarr
VMware Employee
VMware Employee

Reply
0 Kudos
RajeevVCP4
Expert
Expert

are you using external sso or embedded .

Is external database or vpostgress (internal)

Rajeev Chauhan
VCIX-DCV6.5/VSAN/VXRAIL
Please mark help full or correct if my answer is use full for you
Reply
0 Kudos
alexisc1
Contributor
Contributor

I am using embedded.

Reply
0 Kudos
RajeevVCP4
Expert
Expert

Did you check this KB which Parmarr refereed

Using the vSphere Client 5.5 to login, search, or sort the inventory fails with the error: Unable to...

Rajeev Chauhan
VCIX-DCV6.5/VSAN/VXRAIL
Please mark help full or correct if my answer is use full for you
Reply
0 Kudos
alexisc1
Contributor
Contributor

Yes, that's not applicable, we are not using AD authentication.

Any other ideas?

Reply
0 Kudos
RajeevVCP4
Expert
Expert

You can try this blog

https://zhengwu.org/2013/05/31/unable-to-connect-to-web-services-to-execute-query/

Rajeev Chauhan
VCIX-DCV6.5/VSAN/VXRAIL
Please mark help full or correct if my answer is use full for you
Reply
0 Kudos