VMware-ClientIntegrationPlugin-6.0.0 installed webclient keeps saying to install or refresh the browser

[CUNYIT17]

Hi,

I am have run into this issue on both Chrome and Firefox, where I have downloaded and installed the VMware-ClientIntegrationPlugin-6.0.0 on my PC and have allowed both browsers to allow flash, plugins, and have added exceptions for the certificate, yet each time i open the Vcenter web client the plugin doesn't seem to be working and i am not able to download/transfer the logs from the Web client, when i click on a log file, it say to install the VMware-ClientIntegrationPlugin-6.0.0 or refresh the browser if installed and allow access, but i did that already, so What am i not doing correctly or is there a bug?

Thanks

[parmarr]

Hello,

I seem to have found a KB article that is around the issue or error you reported. Please see if this helps:

https://kb.vmware.com/s/article/2150369