Hello,
i want to use update manager so i try to import ESXI image
VMware-VMvisor-Installer-6.5.0.update01-5969303.x86_64.iso in update manager
but each time the transfer start for a few seconds and it fails without messages
could you help me to solve my problem
regards
jp Delattre
You need to generate update manager logs bundle and to dig up logs. Is it Windows based vCenter or VCSA ?
hello ,
that 's a VCSA
regards
Have you tried to use another browser?
yes the three most known
All three browsers don't show error message and only exclamation mark, do they?
Do you have a proxy configured in your browser?
Hi,
I work with JP Delattre, so that I can say that no proxy is configured on the browser we use.
So the upload failed for an unknown reason. I try to review the Events on the vSphere client web but there is nothing.
Nothing also in the log located under /var/log/vmware/vmware-updatemgr/vum-server.
Maybe I'm looking at the wrong places.
Any thoughts.
I would recommend to check Web client logs /var/log/vmware/vsphere-client/logs/vsphere_client_virgo.log
Check it for the time when the error appeared
Did you upload ISOs successfully before?
Hi,
This is the first time we try to upload ISO.
The vsphere_client_virgo.log shows this error :
[2017-10-16T07:24:53.093Z] [INFO ] data-service-pool-626295 com.vmware.vise.util.session.SessionUtil Generated hashed session id: 112314
[2017-10-16T07:24:53.093Z] [INFO ] data-service-pool-626295 com.vmware.vise.util.session.SessionUtil Mapping: ds/sdk: sessionid to -> 112314 with clientId: 210803
[2017-10-16T07:24:55.989Z] [ERROR] http-bio-9090-exec-648 System.err [Fatal Error] :102:3: The element type "hr" must be terminated by the matching end-tag "</hr>".
[2017-10-16T07:24:55.991Z] [ERROR] http-bio-9090-exec-648 com.vmware.vum.fileupload.impl.VumServerFileUploadClient VumFileUpload: Exception parsing vum server http response - org.xml.sax.SAXParseException: The element type "hr" must be terminated by the matching end-tag "</hr>".
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:257)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:339)
at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:121)
at com.vmware.vum.fileupload.impl.VumServerFileUploadClient.parseHttpResponse(VumServerFileUploadClient.java:215)
at com.vmware.vum.fileupload.impl.VumServerFileUploadClient.executeRequest(VumServerFileUploadClient.java:114)
at com.vmware.vum.fileupload.impl.VumServerFileUploadClient.login(VumServerFileUploadClient.java:69)
at com.vmware.vum.fileupload.VumFileUploadServlet.doPost(VumFileUploadServlet.java:100)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:755)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.vmware.vise.security.SessionManagementFilter.doFilterInternal(SessionManagementFilter.java:82)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:683)
at org.eclipse.virgo.web.tomcat.support.ApplicationNameTrackingValve.invoke(ApplicationNameTrackingValve.java:33)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)T
does it tell you something ?
Just to narrow this down could you try and upload any other ISO.
like a patch etc or a update zip.. anything other than the ISO
Hi hussainbte,
thank's a lot for your help.
Yes we already tried to import another ISO and an update.zip
and the result is exactly the same in the vsphere_client_virgo.log
each there is a parsing error.
regards
jp
Hello guys,
just to warn you that we don't have the problem anymore since we rebooted the Vcenter .
that's working without real explanation but it's working .
i want to thank you all a lot for your help .
regards
jp
:smileyshocked:
Cool )