glch86
Contributor
Contributor

VMWare vCenter Configuration Service Won't Start

On or about the 25th of December, our vCenter Server stopped working. Almost none of the services are started as they all seem to reply on VMWare vCenter Configuration Service.

In event viewer, under system, we have an error that says:

The VMware vCenter Configuration Service service terminated with the following service-specific error:
Incorrect function.

Under Application, we have a corresponding error that says:

Python could not import the service's module
Traceback (most recent call last):
File "C:\Program Files\VMware\vCenter Server\bin\cis-config.py", line 12, in <module>
import pythoncom
File "C:\Program Files\VMware\vCenter Server\python\lib\site-packages\pythoncom.py", line 3, in <module>
pywintypes.__import_pywin32_system_module__("pythoncom", globals())
AttributeError: 'module' object has no attribute '__import_pywin32_system_module__'
%2: %3

I'm not really sure where to start on troubleshooting this. I found some KB Articles that mentioned the inventory service and  to run some scripts in C:\Program Files\VMWare\Infrastructure\Inventory Service\, but that folder is empty. Any help is really appreciated.

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