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zuhairit
Enthusiast
Enthusiast

VMWare UpdateManager

Hi

when i try to upload (ESXI 6 orESXI6.5) iso image to update manager on VCenter Server 6.5 I receive this error message :

Failed to import data.The uploaded upgrade package cannot be used with VMware vSphere Update Manager.

note: i download this images from VMWare Official Site

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3 Replies
conyards
Expert
Expert

The following KB article describes the problem you've encountered;

https://kb.vmware.com/s/article/2097168?language=en_US

The cause is listed as;

"This issue occurs when the ESXi update image being imported into VMware Update Manager is newer than the version of VMware Update Manager."

Could that be the case in your environment?

Thanks

Simon

https://virtual-simon.co.uk/
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notjustlab
Enthusiast
Enthusiast

agreed. it happens when you try to upload newer version of Esxi Image to the Old version of Update manager. Update manager should be either the same version or higher than the being uploaded Image version. Please do check and correct if this is the issue.

please let us know if you still have same issue.

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zuhairit
Enthusiast
Enthusiast

thank you for replay

the image i went to uploaded wasn't newer than the update manager version , i am using update manager 6.5 and i went to upload ESXI6 because  my currant host is ESXI5.5 ????

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