VMCA Certificate Manager - incorrect password

[sysjno]

I've SSHed as 'root' into vCenter Server Appliance 6  Run /usr/lib/vmware-vmca/bin/certificate-manager, option 2.  It asks for username and prompts a default of 'Administrator@vsphere.local'  The password I know is correct does not work.  Ran /usr/lib/vmware-vmdir/bin/vdcadmintool option 3 "Reset account password" and enter same.  Fails with "VmDirForceResetPassword failed (9106)"

How do I get past this?

[parmarr]

sysjno you could possibly try to use the steps in Error: "VmDirForceResetPassword failed" while resetting the SSO administrator password using vdcadmi...  to see if it helps

[msripada]

Is your default domain vsphere.local or custom?

If its custom, can you verify if you are providing the right vsphere sso domain when entering the username

Thanks,

MS